MFP4345 cant send to networked win7 folder
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Thread: MFP4345 cant send to networked win7 folder

  1. #1
    Registered User HipHoper's Avatar
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    MFP4345 cant send to networked win7 folder

    Hi all,

    A client has ths laser printer/scanner HP 4345mfp.
    I entered the web admin of the printer few months ago and configured 4 profiles for the "scan to network" to send scanned images directly to users folders.
    It worked great just until they replaced their faulty router last week.
    3 of the profiles which are on xp machines continue to work - While the 4th profile who send the file to win7 32 bit machine, fails to send the scanned file.
    I can access the folder via \\computername form other network computer, but just can't from the printer/scanner.
    I pinged the printer without problem, And the DHCP address pool is the same as the old router.

    i would be happy for suggestions.

    Thank you

  2. #2
    Registered User MobilePCPhysician's Avatar
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    After the router was replaced, did you turn off the printer, then turn it back on?? Do the same for the computers. It whould work fine.
    Sergeant WOTPP

  3. #3
    Registered User HipHoper's Avatar
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    Hi MPP :O)

    I found it out to be that the subnet mask of the new router was 255.255.255.0 instead of 255.0.0.0 of the previous router.
    It still a mystery why 3 out of 4 scan config worked, But I just wanted it solved :O)

  4. #4
    Registered User Green_Eyed's Avatar
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    Quote Originally Posted by HipHoper View Post
    Hi MPP :O)

    I found it out to be that the subnet mask of the new router was 255.255.255.0 instead of 255.0.0.0 of the previous router.
    It still a mystery why 3 out of 4 scan config worked, But I just wanted it solved :O)
    ipconfig/flushdns
    arp -d
    When you’re left out of the club, you know it, when you’re in the club, you don’t see what the problem is.

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