M7657c UAA Drivers

**Kodiak** · February 4th, 2012, 08:25 PM

I have a HP M7657C and it keeps asking for the Microsoft universal audio architecture drivers before I can instal the audo drivers for this machine and I have tried the UAA drive below but did no good. I know I have been through this before and found them but can't seem to find them this time and I'm in need of a link. Thanks for your help.

http://h10025.www1.hp.com/ewfrf/wc/s...tem=ob-45958-1

**Platypus** · February 5th, 2012, 02:08 AM

Originally Posted by Kodiak

but did no good

What happened?

I assume you've obtained the remainder of the HP drivers? Chipset drivers installed? Checked if the Realtek driver package includes the UAA driver? Some do.

**Kodiak** · February 5th, 2012, 10:38 AM

His hard drive failed and I installed a new one, went to the HP sire and got all the original drivers for the machine but it keeps asking for the UAA before I can install the realtek audio drivers.

**Kodiak** · February 5th, 2012, 10:39 AM

Oh and there is no mention in any of the drivers of a UAA driver.

**Platypus** · February 5th, 2012, 03:31 PM

Sorry, should have said "happens", as in: UAA drive installs/appears to install but Realtek installer still requests it?

Maybe something wrong with one of the HP downloads? Might help here:

http://www.softwarepatch.com/tips/mi...us-driver.html

**Zonie** · February 6th, 2012, 07:25 AM

Out of curiosity, what OS is this and if XP SP3 with all updates?

**Kodiak** · February 6th, 2012, 10:07 AM

Yes it installs but still asks for it. This is XP with all updates. Thanks

**NooNoo** · February 6th, 2012, 05:59 PM

The thing is SP3 installed the driver. You actually need to go disable it in device manager, then uninstall it and try the reference driver at Realtek

Alternatively roll back SP3, uninstall the UAA and any other sound devices, then install the HP driver and and the UAA if requested (or just try the realtek reference driver) and then put SP3 back on.

Frankly when dealing with XP, I install with SP2 slipstreamed, get the drivers in, then put SP3 on and then update internet explorer last. Seems to go better that way.

**Kodiak** · February 6th, 2012, 09:39 PM

Seems I remember I have this same issue with XP and HP before but can't remember what I did for it. This time I just through an old soundblaster in there and called it good. Tired of foolen with it. Thanks for the info for next time and I'm sure there will be a next time.

Originally Posted by NooNoo

The thing is SP3 installed the driver. You actually need to go disable it in device manager, then uninstall it and try the reference driver at Realtek

Alternatively roll back SP3, uninstall the UAA and any other sound devices, then install the HP driver and and the UAA if requested (or just try the realtek reference driver) and then put SP3 back on.

Frankly when dealing with XP, I install with SP2 slipstreamed, get the drivers in, then put SP3 on and then update internet explorer last. Seems to go better that way.