APC UPS Fried Computer
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    Registered User BOB IROC's Avatar
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    APC UPS Fried Computer

    Well today I was working on my computer in my Office playing some music while I was working on a Server for a client and then a big Pop happened and my Circuit Breaker in my house blew. UPS gives a F02 error code and when I plugged my computer directly into outlets is sparks and smokes.

    Called APC and they are sending me a replacement UPS and I have to claim my computer. I told them that I assemble my own computers and the phone representative stated they will most likely replace all the components inside the computer because the UPS comes with insurance and when they have claimed customers that buy brand name computers they just cut a check for the amount they paid for it. I am happy that NewEgg keeps all my invoices online so I was doing a part for part price comparison and I think I can get a decent upgrade out of the deal.

    Current System (That Was Fried):
    ASUS M4A79T Deluxe Motherboard
    AMD Phenom X4 965
    8GB DDR3 1333mhz Ram by OCZ
    XFX Radeon 5770 1GB
    120GB OCZ Agility 3 SSD
    Antec 850W Power Supply

    If they will claim dollar for dollar I should be able to get a decent upgrade

    Potential Upgrade:
    ASUS Sabertooth 990FX Motherboard
    AMD FX-8120 (Possibly FX-8150)
    16GB 1600Mhz DDR3
    Radeon 7770 1GB
    240GB OCZ Agility 3 SSD
    Antec 900W Power Supply

    The total of the components come in a bit less than what I built a couple years ago and I am thinking the case does not need to be replaced so fingers crossed everything goes well with the claims process and thankfully I have a recent backup of my computer on my Home Server which was on a different UPS and off at the time. If they cut me a check for the whole amount maybe I will use the money I spent on the case and upgrade the video card to something a little more powerful.

    Has anybody dealt with this type of situation with APC and maybe could provide some insight on what I could expect when filing the claim to replace my computer?
    Last edited by BOB IROC; April 25th, 2012 at 01:16 AM. Reason: Added a question
    At the source of every error which is blamed on the computer, you will find at least two human errors, including the error of blaming it on the computer.
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