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August 18th, 2012, 01:29 PM
#1
Error 5 from Antivirus - Please Help!!!
i got xp pro sp3. after installing the free version of avast antivrus, i found that it was disabled. i found that the service was not running. when i try to start it, i get this error:
"could not start avast antivirus service on local computer error 5 access is denied"
i also get the following error when i try to start the service in safe mode:
"error 1068: the dependency service or group failed to start."
i tried using avast's special uninstall utlility to uninstall completely. but that didnt work. what do i do to fix this??
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August 18th, 2012, 01:33 PM
#2
Registered User
I would suggest running combofix and malwarebytes as it sounds like you have a virus infection.
It's not the computers that keep having problems, it's the users!!
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August 18th, 2012, 03:55 PM
#3
Originally Posted by Zonie
I would suggest running combofix and malwarebytes as it sounds like you have a virus infection.
i already ran malwarebytes and theres no virus found.
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August 18th, 2012, 05:19 PM
#4
Registered User
Run combo fix. Uninstall and reinstall avaat
Sergeant WOTPP
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August 19th, 2012, 09:22 PM
#5
Registered User
I see, more services not working.
Well go figure
Likely time to reinstall from scratch
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