Error 5 from Antivirus - Please Help!!!
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Thread: Error 5 from Antivirus - Please Help!!!

  1. #1
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    Error 5 from Antivirus - Please Help!!!

    i got xp pro sp3. after installing the free version of avast antivrus, i found that it was disabled. i found that the service was not running. when i try to start it, i get this error:

    "could not start avast antivirus service on local computer error 5 access is denied"

    i also get the following error when i try to start the service in safe mode:
    "error 1068: the dependency service or group failed to start."

    i tried using avast's special uninstall utlility to uninstall completely. but that didnt work. what do i do to fix this??

  2. #2
    Registered User Zonie's Avatar
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    I would suggest running combofix and malwarebytes as it sounds like you have a virus infection.
    It's not the computers that keep having problems, it's the users!!

  3. #3
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    Quote Originally Posted by Zonie View Post
    I would suggest running combofix and malwarebytes as it sounds like you have a virus infection.
    i already ran malwarebytes and theres no virus found.

  4. #4
    Registered User MobilePCPhysician's Avatar
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    Run combo fix. Uninstall and reinstall avaat
    Sergeant WOTPP

  5. #5
    Registered User Ferrit's Avatar
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    I see, more services not working.
    Well go figure
    Likely time to reinstall from scratch
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