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November 26th, 2012, 07:34 PM
#1
Need workaround for HP DVD1040e and Windows 7 (32)
I have an external DVD (HP DVD1040e) but I am unable to get Windows 7 to recognize it.
Does anyone know of a workaround that addresses this problem?
Thanks, edugeek
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November 27th, 2012, 04:53 AM
#2
Administrator
Welcome to WinDrivers
EDIT: Do you see any errors in device manager?
Does the drive work on other machines?
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November 27th, 2012, 08:18 AM
#3
Registered User
Try a different usb cable. Make sure the power supply is working properly. Plug the device into the front, then rear usb ports on your computer. Do other devices work when plugged into the usb ports?
Sergeant WOTPP
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November 27th, 2012, 11:57 AM
#4
Registered User
Win 7 on what desktop ? Laptop?
Or are you trying to load windows on a
system and the system isnt seeing the
the windows 7 disk in the HP DVD1040e?'
Last edited by Ferrit; November 27th, 2012 at 12:01 PM.
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November 28th, 2012, 07:30 PM
#5
Acer Aspire 5315-2122 Laptop
Intel Celeron 550
Windows 7 Home
2GB DDR2
The system is not recognizing HP DVD1040e
USB unknown device issue
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November 28th, 2012, 07:32 PM
#6
Originally Posted by MobilePCPhysician
Try a different usb cable. Make sure the power supply is working properly. Plug the device into the front, then rear usb ports on your computer. Do other devices work when plugged into the usb ports?
I have tried different USB cables and have tried to access different ports.
The message given is "USB device unknown"
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November 29th, 2012, 06:19 AM
#7
Super Moderator
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November 29th, 2012, 07:02 AM
#8
Administrator
Originally Posted by Steve R Jones
Does the drive work on other machines?
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November 29th, 2012, 09:14 AM
#9
Registered User
Originally Posted by edugeek
I have tried different USB cables and have tried to access different ports.
The message given is "USB device unknown"
Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's Tab - click
Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive - UNINSTALL - REBOOT
this will refresh the default driver stack.
Sergeant WOTPP
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