Need Advice

[Ferrit]

Equals more expense (especialy in time with Obama Care), shortage of USB ports on the smaller devices used for mouse, and need simpler solutions not more complicated for possible problems with people who are not familiar with wireless and how it works,

Sounds like a simpler solution will create an easier breakin point

[Zonie]

Run a cat 5e cable from the router to the other side of the lead wall. Install an access point.

That is what there is now. Have(2) one on each side of the lead wall due to the distance. The problem is when the devices get close to either one that has the stronger strength, the hand-off causes a 3-5 second loss which then disconnects them from the web program.

[Zonie]

Sounds like a simpler solution will create an easier breakin point

By simpler, I mean these portable devices used are also transported to the hospitals and home. With multiple network cards, The Doctors using them are going to have nothing but problems with them, no to mention that especially on the Surface there is only (1) usb port and that is used for the mouse.

[SpywareDr]

With a mesh network, the is no delay in the hand off.

[MobilePCPhysician]

That is what there is now. Have(2) one on each side of the lead wall due to the distance. The problem is when the devices get close to either one that has the stronger strength, the hand-off causes a 3-5 second loss which then disconnects them from the web program.

Add one or two more around the area. the "hand off" as you say will not take so long. I support a local college campus. there are multiple wireless devices around the campus. Not one complaint of loss of signal. I understand the lead wall. But if you can around, over it, it should not be a problem.

[SpywareDr]

Doctors, nurses, patients and other employees are constantly on the move in hospitals accessing data, images and content. With a mesh network, they can seamlessly travel all over the hospital without losing connection.

[Zonie]

Add one or two more around the area. the "hand off" as you say will not take so long. I support a local college campus. there are multiple wireless devices around the campus. Not one complaint of loss of signal. I understand the lead wall. But if you can around, over it, it should not be a problem.

Are the SSID's the same? I have been told that if they are the same, the AP's will end up having conflicts with each other.

[MobilePCPhysician]

They are grouped together, in a 5 or 6 same ssid. 4 different ssids cover the entire campus. One of those is a teacher administrative only ssid. Haven't heard any complaints about dropping packets.

[Zonie]

They are grouped together, in a 5 or 6 same ssid. 4 different ssids cover the entire campus. One of those is a teacher administrative only ssid. Haven't heard any complaints about dropping packets.

Thank you for the reply, I may just rename the SSID's to same as they are overlapping each other in the coverage. Maybe this will then allow the device to switch over to the strongest signal as needed then.

[Zonie]

Was finally able to get back to the office and rename the SSID's the same. It now has good coverage but, when the device changes over to the closest AP, there is a lag time, (freeze), which causes loss of connection to the internet program. I did not assign the channel to the SSID's but put it on auto channel thinking this would avoid a conflict with the channels. Perplexed to say the least.

[SpywareDr]

With a mesh network, you can seamlessly travel throughout the coverage area without losing connection.

[MobilePCPhysician]

You want them to be on the same channel.

[Zonie]

You want them to be on the same channel.

Ok, when I get back there on Wed. (about 50 miles from me), I will change them all to the same channel like 11. Will stick around for a while to see how this works and will use my laptop as a test with a dos command like ping google.com -t to see if I have any drops or changes in response time. Appreciate the suggestion.

[Zonie]

With a mesh network, you can seamlessly travel throughout the coverage area without losing connection.

I guess I am old school. I like to try and resolve a problem when I can before I start spending a client's money. If I find the answer to this problem, maybe it will help someone else. I don't me to sound rude but, I am beginning to think you have a vested interest in this company as this is the only resolution you have offered. Appreciate the offer but will continue until all possibilities are exhausted. Thank you.

[SpywareDr]

I offered it simply because it works. I've used them in a Marina, two Doctor's offices, my home in Florida and cottage in Michigan, a few friends homes, my brother's home, sister's ranch as well as at the Company where I used to work.