Mom and her XP

[Twigs]

My mom is running XP and I think and older version. She can download programs like I tunes and Malwarebytes Anti Malware. But when she tries to run them nothing happens. Is this a Hardware issue or maybe a Driver issue or just time to Punt...

[Steve R Jones]

I would try Malwarebytes in safemode.

[Twigs]

I would try Malwarebytes in safemode.

Does XP have a safe mode..when I try the F8 to get into the list at start up. There is no Safemode to select only XP Professional (SP3)...I know in Win 98 you would see a list after you did the F8 key at start up...

[CCT]

Does XP have a safe mode..when I try the F8 to get into the list at start up. There is no Safemode to select only XP Professional (SP3)...I know in Win 98 you would see a list after you did the F8 key at start up...

You can try the method shown here -> http://exids.com/index/force_windows..._safe_mode.php to force a boot in safe mode.

Alternatively, if she has her disks, a Repair Install might be appropriate.

[Ferrit]

Before you do all that and taking into account the age of the machine, I would test the harddrive
with the harddrive manufacturers software
IE: Seatools for a seagate hardrive
Lifeguard tools for a Western Digital harddrive

[Twigs]

Before you do all that and taking into account the age of the machine, I would test the harddrive
with the harddrive manufacturers software
IE: Seatools for a seagate hardrive
Lifeguard tools for a Western Digital harddrive

Yea it's old..she is looking for a new one..got any suggestions..like HD & memory space and core speed etc...Remember it for my 79 yr Mom...who like Itunes, pictures, Facebook etc..thinking on getting her an external for her picture..

[Ferrit]

Build her something
I have zero faith in the prebuilt
crap being sold nowadays by any of the
manufacturers.
My basic system for a senior would be something like this
AMD FM2 A6-6400K (2-Core) 3.9G, 1M, 65W, HD8470D (60.00)
Gigabyte GA-F2A55M-HD2 (65.00)
Kingston 8 gig DDR 3 1600 (75.00)
Seagate 500 gig (60.00)
Win 8.1 64 bit using classic shell

Prices are only approx in canadian dollars