What happens (steps does the computer take) with the drivers and the
video card when you try to initialize higher color
depths? We are hoping that by knowing the process we can resolve our
issue with your card. This seems to have happened when we upgraded to
Internet Explorer 5 What steps does the computer have to go through to
do this? Does it use different dlls? Our problem is that in our program
all of our buttons disappear when we
try to open our program in 32 bit color. If we start our program with a
color depth of 24 bit it works. We are currently trying to find a fix...
do you have any ideas? We would really appreciate any help that you
could extend our way. The current card that we are using is your expert
98 with the latest drivers that you have posted on your website... the
chipset on the card says Rage Pro it is an AGP card. Under the display
properties the driver name says, 'Rage Pro Turbo AGP 2x (English)'
Software version 4.11.2560.
I don't know the nuts and bolts of changing video display modes, but I don't believe that a different driver is used when changing between modes. Is there a reason that you have to set your display to 32-bit color? I normally run 16-bit color which gives me all the color depth I need and a faster display. I would think that leaving your display set at 24-bit color would be more than sufficient and you wouldn't have to be constantly swithing modes.
BTW, this is a public forum - we are not connected in any way to ATI, so I'm almost certain that your video card is YOURS and not mine.
Steve Taylor - Service Manager
Altoplanos Information Systems, Inc.
Coeur d'Alene, Idaho USA www.altoplanos.net
Navin: "The new phone book's here! The new phone book's here!"