HP 5505 all-in-one installation problem

**panhead** · April 15th, 2008, 02:23 PM

I tried to install my HP 5505 on a new HD. Original CD, no success, latest HP software, no success. Installation of the software is no problem, but after installation the printer is nowhere to be found. Anyone suggestions?

Thanks

**Guts3d** · April 17th, 2008, 07:04 AM

Are the U.S.B. ports you are trying to use 2.0?

**panhead** · April 17th, 2008, 07:09 AM

Yes, they are.

**Guts3d** · April 17th, 2008, 09:18 AM

Is the CMOS (bios) set for ECP or EPP printing?

**panhead** · April 17th, 2008, 02:10 PM

Will check that. What should it be?

**NooNoo** · April 17th, 2008, 03:25 PM

ECP+EPP is the usual setting... which it should be depends on the printer - check the printer manual.

**panhead** · April 18th, 2008, 03:46 PM

The BIOS is setup for ECP. I'll try to find out what the manual says.

**CeeBee** · April 21st, 2008, 08:01 AM

ECP+EPP is the usual setting... which it should be depends on the printer - check the printer manual.

The BIOS is setup for ECP. I'll try to find out what the manual says.

The manual says nothing about ECP or EPP.

It's a USB printer

**CeeBee** · April 22nd, 2008, 09:06 AM

Originally Posted by OMGmissinglink

Most all USB printer bios settings are ECP+EPP

SPP/ECP/EPP are modes for parallel ports not for USB

**panhead** · April 20th, 2008, 02:37 PM

The manual says nothing about ECP or EPP.

**Platypus** · April 22nd, 2008, 09:21 AM

Heh...

**slgrieb** · April 22nd, 2008, 04:21 PM

I'm having to fight my natural smart-*** tendencies really hard here, but panhead, I might suggest you download the current driver from HP's website.

Always nice to be reminded that I'm not the only one who suffers the occasional braincramp.

**panhead** · April 22nd, 2008, 04:49 PM

All smart-*** tendencies are welcome, but I had done that already. Those drivers are old and give the same results. What I do not understand that the printer works normally with another, old W2000 PC. Beats me.

**Guts3d** · April 22nd, 2008, 04:58 PM

I would suggest trying this: Hit the start button, then the run command, and type services.msc in the box. Look and see if the spooler service is running, I saw that bork up a machine a few times.

**slgrieb** · April 22nd, 2008, 05:16 PM

If you didn't see any errors installing the printer, the next thing I'd try (after Guts' suggestion) is running System File Checker. If that doesn't flag and fix any problems, I would guess that you may have some software conflict on the machine perhaps. You can try running Process Monitor to help identify points where the printing process may be hanging.