Help setting up Lucent Win Modem.

[riddellcomp]

I have an XP machine which used to have an internal modem. I never used this modem as I preffered the external modem but I remember it was on my system as an Lucent Win modem. Anyway I have just sent my dad an old 200mhz Pent with Win98SE and also took out the internal modem from my machine and sent that to him as well.
He installed the modem and followed the Add hardware wizard but we were not sure which drivers to use so we went with the first lot of Lucent drivers on the SE disc, something called 1645 or similar. These drivers did not work and we received an error message when trying to dial up. I live in the West coast and my dad lives on the East coast so it is hard trying to do this via the phone especially when this is his first computer.
The problem I have is that I do not know exactly what drivers to install as I do not know the exact modem type. Also I recall having problems trying to get this device working in Xp so am wondering if the modem isn't faulty or something. Is there a way to test this? How can I find the correct drivers and what Com port do I set up this internal modem on.

Thanks in advance.

[hudsonsmith]

The answer depends on whether the P200 supports plug and play. First of all, delete whatever device the modem is currently installed as and reboot. If the computer supports pnp, the modem should be detected automatically (you shouldn't have to use the new hardware wizard) and you would just have to install the driver. The latest drivers are available here: http://www.agere.com/client/docs/modem830.exe (Lucent spun off its modem business to Agere).

If the modem is not detected, try the add modem wizard under modems in control panel. If it finds the modem, continue as above. If I recall correctly, the winmodems were jumperless, so there is no way to set a com port.

[riddellcomp]

The computer does detect the modem on start up however when using the wizard to auto search for drivers it returns a "No drivers found for this device" regardless of where we set the search.
We therefore had to choose "Have disk." and use the Win98SE CD-ROM. However in the modem\lucent folder there were other folders such as 1645i, 1645, 1648 etc. We were not sure which one to use so went with the first one. It installed okay and we didn't get an error message saying that the drivers were incorrect for the device however the modem did not work.
Do you think if we use the drivers supplied from Agere it might help?

[riddellcomp]

Also when we go through the add new drivers wizard it asks us which com port to use. We have to select one to continue. Could this be because the drivers we are choosing are all for External modems?

[hudsonsmith]

It is likely that your 98se cd does not have a native driver for your lt winmodem. If you manually select a driver, windows will not give you an error message if the selection is incorrect.

In the absence of information as to the modem manufacturer and model (so as to obtain the specific driver) I would install the Agere driver. As far as I know, it should not ask you to select a com port - these modems were designed to configure a "virtual" port

[riddellcomp]

I found a driver on the 98SE disc as follows.

E:\drivers\modem\lucent\1645\pci\ltmodem.inf

I assume its for an internal modem so I tried to install it on my work machine because it runs Win98SE. However it asked for the com port also. When you read the driver file info it says that its for an internal modem though so not sure whats happening there.
I have downloaded the driver from Agere, put them on disc and sent them via airbag to my dad but he won't get them until Monday now as its Thursday here today and the airbag won't arrive until the weekend.
In the mean time I am wondering if we could try letting plug and play detect and install the drivers and choose the driver file mentioned above. Maybe it might work if it is installed this way instead of manually trying to install it.
What do you think?