SoundMax Integrated - driver won't properly install

[ziffel]

Hi all, this is my first post at Windrivers.

I'm trying to get sound working on a friend's PC. here are some specs

IBM Netvista 2276
P3 600 mhz
64.0 mb ram
WinME
intel 810 chipset

Everything on the computer works fine, except sound. I'm pretty experienced with PC's, and this one has me stumped. I have uninstalled the SoundMax drivers from Add/remove, and went to IBM's support site, found the exact PC model, and downloaded the specific drivers for it. No matter how many times I uninstall/reinstall, the result is always the same -- a bang in Device Manager next to the SoundMax entry. WinME auto-finds the driver and installs it if I uninstall and then reboot, but the bang is always there, and playing any kind of sound file gives an error code about improperly installed drivers.

I've also tried removing and re-adding the drivers from Safe Mode. No go.

I've searched SoundMax's website, the manual, IBM's support site, called IBM's tech support (no help, they claim they no longer support that model), and I tried installing the intel 810 chipset drivers, nothing ... I'm still soundless.

Can anyone offer any advice, short of reinstalling windows?

Thanks!

edit to add: I've also done a full Windows Update on the machine, and gotten every possible update.

[richyrich]

Hi all, this is my first post at Windrivers.

I'm trying to get sound working on a friend's PC. here are some specs

IBM Netvista 2276
P3 600 mhz
64.0 mb ram
WinME
intel 810 chipset

Everything on the computer works fine, except sound. I'm pretty experienced with PC's, and this one has me stumped. I have uninstalled the SoundMax drivers from Add/remove, and went to IBM's support site, found the exact PC model, and downloaded the specific drivers for it. No matter how many times I uninstall/reinstall, the result is always the same -- a bang in Device Manager next to the SoundMax entry. WinME auto-finds the driver and installs it if I uninstall and then reboot, but the bang is always there, and playing any kind of sound file gives an error code about improperly installed drivers.

I've also tried removing and re-adding the drivers from Safe Mode. No go.

I've searched SoundMax's website, the manual, IBM's support site, called IBM's tech support (no help, they claim they no longer support that model), and I tried installing the intel 810 chipset drivers, nothing ... I'm still soundless.

Can anyone offer any advice, short of reinstalling windows?

Thanks!

edit to add: I've also done a full Windows Update on the machine, and gotten every possible update.

"RichyRich"hey Sorry About Your Luck Sound's Like Too Me Your Friend Need's A New Computer

[NooNoo]

"RichyRich"hey Sorry About Your Luck Sound's Like Too Me Your Friend Need's A New Computer

Welcome to Windrivers Richy... a new computer is not necessary to solve a sound problem, it just nice to have if you have the money.

[clauded]

if you look in ebay there is some cheap usb soundcard for laptop and i mean less then $10.00 including shipping you just plug it into a usb oulet and it install itself and bingo you got music i sold quite a few to people with old laptop and don`t want change or spend too much money on the laptop,good luck

[CCT]

Just to confirm - is this the site?:

http://www-307.ibm.com/pc/support/si...081.html#audio


If so, and Bios has sound enabled and ME has all the sound settings correct, then you may have a dead audio chip.

[ziffel]

Thanks for the link, but those are the drivers that I mentioned in my original post that I had already downloaded and installed.

[confus-ed]

"bang" ??? I is confus-ed

We mean a yellow exlamation mark ?

What is it saying is the reason ? & has it ever worked ? Acpi on or off ?

& as far as this 'is it enabled in bios' question, if you delete the errant sound device(s) does windows re-find it /them (Generally you get more than one 'bit'/device showing for a s/c) ... can you tell us what windows thinks it has inside 'sound video & game controllers' within device manager ?

[ziffel]

"bang" ??? I is confus-ed

We mean a yellow exlamation mark ?

What is it saying is the reason ? & has it ever worked ? Acpi on or off ?

& as far as this 'is it enabled in bios' question, if you delete the errant sound device(s) does windows re-find it /them (Generally you get more than one 'bit'/device showing for a s/c) ... can you tell us what windows thinks it has inside 'sound video & game controllers' within device manager ?

Daffy, it is enabled in the bios.

Confus-ed, sorry. A bang is a term for an error icon in device manager, either a question mark or an exclamation point. In this case, it's an exclamation point.

The reason listed for the excl. mark is "drivers not properly installed". Yes, it has worked in the past, and ACPI is off.

Yes, if I delete the device in dev mgr, WinME will refind it, add it back, report no errors during the add back, and then show a bang in DevMgr.

Thanks for the replies, but I think i'm going to just quit fighting this thing and just get an add-in PCI sound card from Newegg

[ziffel]

Boot to safe mode and remove the sounddrivers then reinstall

Helps if you read the manual

http://www-1.ibm.com/support/docview...&cc=us&lang=en

Or you might try a new model driver


http://www-306.ibm.com/pc/support/si...id=MIGR-4P3SML

It also helps if you read the text in my original post


"I've also tried removing and re-adding the drivers from Safe Mode. No go.

I've searched SoundMax's website, the manual, IBM's support site, called IBM's tech support"

In my first post, I also mentioned that I had already been to IBM's website, and gotten the specific drivers for this exact model PC.

So don't get on me about reading

[NooNoo]

Aaah this is the evil win me with sound wdm drivers. Get the 98 vxd drivers, tear the wdms out of safe mode and try with the vxd version.