won't run on battery

**undergroundryan** · May 1st, 2004, 09:22 PM

I have a HP Pavilion N5470 and windows ME took a dump. So I then installed windows XP and everything works good now except it will not run off the battery anymore. It says it has a good charge, but if I unplug the ac it turns off, and will not turn back on without the ac power. Thanks for any inputs, I hope I can solve this problem.

**TripleRLtd** · May 1st, 2004, 09:31 PM

Originally Posted by undergroundryan

I have a HP Pavilion N5470 and windows ME took a dump. So I then installed windows XP and everything works good now except it will not run off the battery anymore. It says it has a good charge, but if I unplug the ac it turns off, and will not turn back on without the ac power. Thanks for any inputs, I hope I can solve this problem.

Welcome to Windrivers underman. When you depend on software to "gauge" hardware temps or charges, you are seeing through "rose colored glasses" sort of speak. If the battery was actually working and holding a charge, it would work and keep the system on. But, also, go into Control Panel/Power Options, and make sure the XP service is running before giving up.

**undergroundryan** · May 1st, 2004, 09:54 PM

Originally Posted by TripleRLtd

Welcome to Windrivers underman. When you depend on software to "gauge" hardware temps or charges, you are seeing through "rose colored glasses" sort of speak. If the battery was actually working and holding a charge, it would work and keep the system on. But, also, go into Control Panel/Power Options, and make sure the XP service is running before giving up.

I'm confused....could you clarify yourself a little bit? I didn't see any XP service thing?

**TripleRLtd** · May 1st, 2004, 09:59 PM

Originally Posted by undergroundryan

I'm confused....could you clarify yourself a little bit? I didn't see any XP service thing?

Like I said: Control Panel/Power Options. Then click on the UPS tab and see it the service is running.

**NooNoo** · May 2nd, 2004, 08:12 AM

Have you checked at www.hp.com for the battery utilities?

**FatalException0E** · May 2nd, 2004, 08:58 AM

Sounds to me like your battery is toast. Will the system start from powered off on just the battery? If so, how long does it last?

**undergroundryan** · May 2nd, 2004, 10:40 AM

Originally Posted by TripleRLtd

Like I said: Control Panel/Power Options. Then click on the UPS tab and see it the service is running.

Under control panel/power options I only see, Power Schemes, Alarms, Power Meter, Advanced and Hibernate...No UPS tab? Maybe I am missing something, but I went through all of that. Maybe I have to download extra software? BTW, I was also all over www.hp.com looking for help but have yet fixed the problem.

**NooNoo** · May 2nd, 2004, 11:06 AM

did you find this?

how about running the diagnostics listed here?

**TripleRLtd** · May 2nd, 2004, 06:24 PM

Originally Posted by undergroundryan

Under control panel/power options I only see, Power Schemes, Alarms, Power Meter, Advanced and Hibernate...No UPS tab? Maybe I am missing something, but I went through all of that. Maybe I have to download extra software? BTW, I was also all over www.hp.com looking for help but have yet fixed the problem.

No, forgive me on that UPS advice, obviously when first posted I thought you were talking about , well, a UPS and pointed to that windows service. Just confused, sorry.
A laptop battery has the same attributes, however. And, it indeed does sound like yours has bit the dust. But, have you adjusted the setting in Bios and then within Windows, Try as Freddy says and F2 (?) into Bios and check the power settings and leave it there. You should also see a gauge there for power. You can then unplug it from within Bios to see if it stays on. What we are looking at is a probable coincidence: the upgrade to XP that is.