NEC-ND3520A hates InCD4 causes BS of D on Wn2k(SP4)

[Andy L]

Hi All,

Subject (long): NEC-ND3520A External DVD Writer hates InCD4 (any version) and causes Blue Screen of Death on Windows 2000 Pro (Service Pack 4)

First, this was working ok when first installing the hardware even created blank disks ok. However, by unplugging the USB connection seems to have started all my problems on reconnecting the wrong drivers seem to be loaded. Alternately it could be something to do with upgrading to the latest version of InCD4.

Never-the-less if I restart Windows with drive switched off - no problems. If I uninstall InCD4 and start Windows with the drive switched on - no problems. Anytime the two combine then BS of D.

The BS of D indicates File System or driver problem - it varies depending on what changes I make in trying to correct this fault.

These changes so far includes rolling back to the InCD4 version, removing and reinstalling the various drivers, and repairing Windows.

From this overview does anyone have any ideas as to what may be the cause/solution???

Regards,
Andy

[NooNoo]

Welcome to Windrivers Andy

The first port of call will be to check your IDE drivers. Do you know what chipset you have or motherboard? Is it a branded machine?

There is no official firmware update for the drive available at NEC, please post your current firmware version (found in disk management - library, right click properties on the drive)... or nero info tool.

Are there any ! or other problems shown in device manager for any device?

[Andy L]

NooNoo,

Thanks for your reply.

Welcome to Windrivers Andy

The first port of call will be to check your IDE drivers. Do you know what chipset you have or motherboard? Is it a branded machine?

Processor: AMD Athlon(XP)
Motherboard: ASUS - A7S333 ACPI BIOS rev 1005
Drivers: SiS 745 Series

It is not a branded machine.

There is no official firmware update for the drive available at NEC, please post your current firmware version (found in disk management - library, right click properties on the drive)... or nero info tool.

Firmware Version : 1.04

Are there any ! or other problems shown in device manager for any device?

No other device problems.

I have re-installed the SiS drivers and when using Nero Info tool the correct read and write speed shows up this wasn't the case before - I'm going to try to re-install InCD4 again and see what happens.

Regards,

Andy

[Andy L]

I'm going to try to re-install InCD4 again and see what happens.

Nop - still get a BSofD.

Andy

[NooNoo]

ok exactly which bsods... the file name may change as you have stated, but right now thats our best clue...

I need the underscored error message and the numbers as well as any file names.

Apart from INCD, do you have any other virtual drives loaded? The nero virtual drive? CloneDVD? or others?