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January 25th, 1999, 01:01 PM
#1
HP DeskJet 1200C
I am running Win98 and have installed a HP DeskJet 1200C. The DeskJet 1200C is not recognizing the Windows 1200C (MS) print driver and will not print in color or proper language. I have contacted HP and they said it was a Windows problem. I called Microsoft and was told it was a HP problem. I called HP back and went through the whole thing again and was told the same as the first time that it is a Windows problem. (I spent over 4 hours on the phone in one afternoon.) The printer works in DOS and when a Printer Self Test is done. But it will not work in Windows98. The printer was connected to a computer that was running Windows NT and worked great at that time. The problem seems to be in Windows 98. Please help me to resolve this problem.
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