Hello all. We have struggled with this for a long time now and the problem has not been resolved... not even dell resolved the issue...

Here it is..

Whether we plug the laptop in the the ac addapter or run via the battery the laptop will never power on completely..

When the power button is pressed the power light comes on the harddrive comes on for a second and the caps loc, scroll loc and num loc come on.. the screen will flicker once and then the power will go off...

We are at our witts end.. we have already put the laptop on a shelf as a paper weight but I would like to get it running so i have it as a test machine.

Thanks for any information you can give in trying to fix this issue... I have reseated everything I can think of on it...

Thanks again.