Hi. I am new to this forum, so bear with me. I have a client computer at my office that had some sort of problem (the user is vague about what the problem was). She ctrl-alt-dlt'ed to restart the computer. When she was booting up, she typed in her password to boot but got an error "Invalid Password". It s the same password she has always used, but now does not work.

What can I do to get around this password problem? The motherboard is an Intel chipset FW82439TX.

Thank you.
Rafi
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