I hope someone here can help me.

Norton AntiVirus quarantined 4 files related to Trojan.ByteVerify and one file related to Trojan.Adwaheck. But it cannot repair them.

Since then, MS Word will not open any files. It freezes when I try and I have to shut it down with Task Manager. I can, however, open a Word file using My Computer.

Also, Outlook freezes when I try to attach a file to an email message, and I have to close it with TM.

The files involved with Trojan.Byte Verify are:
1. Installer.class
2. Dummy.class
3. InsecureClassLoader.class
4. GetAccess.class

The file involved with Trojan.Adwaheck is:
1. Wupdinfo.exe

Are the files in Norton's quarantine causing the Word and Outlook problems?

How do I repair these files?

My OS is W2K Pro. My understanding of system matters is low.

I would so appreciate help with this.

Katherine