I tiried uninstalling and installing the visioneer 7100 software using the utilities listed on the visioneer website. Removing hidden devices, removing inf files, and removing temporary files, because I was getting a message windows "cannot copy the current picture". I reinstalled the software and now camera and scanner wizrd is not showing up in any of the menus. When I try usingithe visioneer software I am getting the message that the scanner is locked.