Had a call from the secretary to the boss of OUR DEPARTMENT!!! (The Computer Center!!!!)

She had just put in a music CD, but couldn't hear anything.

OK, I'm thinking something simple, not stupid. She's one of us for God's sake!! (well, kinda) I'm thinking no sound card, no speakers or even no cable from the back of CD-ROM to sound card.

I had to keep myself from laughing when I found out she didn't have a CD-ROM, only a 5 1/4 in floppy drive.

I did her a favor and deleted the help call ticket instead of closing it out with a description of what actually happened. I did, however, tell every tech in the center about it.