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September 17th, 2005, 09:34 AM
#1
File Recovery on Laptop
I have a HP pavillion ze5200 laptop comming in later today and what happen was the women was having problems and she called HP and they told her to download some spyware removal software and all the sudden she had all kinds of problem so she reinstalled and now she is very upset because she lost some important photos. I told her it was possible, about 50% chance we may be able to recover them but no guarantees and she said give it a go. My question is since she has a system on it can I just use that system to try an recover the files or should I remove the drive and hook it up to my test PC and try it? Not sure how to remove the drive on this one since I have'nt worked on any of these yet. I do have an adapter to hook it up to IDE.
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September 17th, 2005, 09:38 AM
#2
Registered User
Recommend removing the drive and then try your file recovery program.
It's not the computers that keep having problems, it's the users!!
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September 17th, 2005, 09:48 AM
#3
Registered User
Yes if there is problems, then remove it and hook it to another pc and try recovering files
Also scan it first, it may not have been spyware that was the problem.
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September 17th, 2005, 10:04 AM
#4
She has formated but since you are doing file recovery I'm sure you could also recover viruses and spyware also. Mostly she is concerned about her pics and I have never heard of a virus infecting pics so I should be good to go there then if I have to I can reformat it again. I have not worked on a lot of laptops and no HP's so is there some drive removal manuel I could read up on first. Thanks for the help by the way. Just an awesome crew here. Like one big team of professionals.
Last edited by Kodiak; September 17th, 2005 at 10:06 AM.
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September 17th, 2005, 10:14 AM
#5
Registered User
There was a virus on jpeg's just recently.
http://securityresponse.symantec.com...32.perrun.html
I dunno if this was it but here is one so they do exist
http://www.theinquirer.net/?article=18656
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September 17th, 2005, 11:16 AM
#6
Interesting. If I recover anything I will scan it and see. Any pointers on HD removal?
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September 17th, 2005, 11:32 AM
#7
Registered User
here is your disassembly manual What software are you going to use to recover from a formatted drive?
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September 17th, 2005, 11:40 AM
#8
Going to use file scavenger unless there is something better. Or pci-filerecovery. I have both. I have heard of folks having being very successful with these 2. I know it's a long shot and she knows to.Just what I was looking for Geo. Thanks.
Last edited by Kodiak; September 17th, 2005 at 11:53 AM.
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September 17th, 2005, 04:17 PM
#9
Registered User
I've had really good luck with this :http://www.pcinspector.de/download.a...#file_recovery
or maybe that's the one your using? Good luck.
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September 17th, 2005, 05:59 PM
#10
Driver Terrier
pc inspector is my choice too - but if the drive has been defragged you are not likely to get the files back in a useable state. I recovered a whole bunch of pics for someone a couple of weeks ago - although the file recovered, nothing could display the pics.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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September 17th, 2005, 08:32 PM
#11
Will the new file recovery process bugger up her new install?
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September 17th, 2005, 08:40 PM
#12
Driver Terrier
No, because the drive will be a slave to another system...the recovered files are copied off the slaved drive to the system drive. You cannot recover files to the same drive.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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September 17th, 2005, 08:59 PM
#13
If I hook it up as slave to mine will it bugger up her new install though? Once done I can just set it back to master and be where she had it? I don't believe she has defraged either. I'm about ready to do the deed.
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September 17th, 2005, 09:04 PM
#14
Driver Terrier
Yup, but if you have done an install over a formatted drive, then blocks of the formatted files are going to be overwritten... wait, if this was an image, you may not get back anything at all. But no, recovering files from a slave does not affect the state of the files on the slave. The recovery software investigates the filesystem, looks for files that are marked as deleted, then goes to the relevant sector and pulls the data, rebuilding the file onto a separate harddrive.
Never, ever approach a computer saying or even thinking "I will just do this quickly."
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September 17th, 2005, 09:47 PM
#15
Hmmm. It will not detect as slave no mater what I set the jumpers on. HD 1 or CS. I see no slave setting. It tried to boot to it instead. The drive in my machine is set to master.
Last edited by Kodiak; September 17th, 2005 at 09:56 PM.
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