-
September 19th, 2009, 05:31 PM
#1
visioneer 7100
I have a compaq evo d 300v, and I am having trouble getting my visioneer 7100 usb scanner to work right I keep getting a message "The current picture cannot be copied" and than it ask's me if I want to try again. I try again and I have the same problem. I have tr5ied scanning other itmes and have the same problem. I ahve tried removing and reinstalling the software and have had no luck. I would appreciate the help with this problem.
Last edited by paul62; September 19th, 2009 at 07:43 PM.
-
September 19th, 2009, 06:30 PM
#2
Registered User
What operating system are you using, and what scanner software? Usually that error message shows up when the OS thinks you are transferring a pic from a camera or a digital card..not when you are scanning
-
September 19th, 2009, 06:38 PM
#3
I am uisng windows xp, and I am using the software that comes with windows xp, the scanner and camera wizard.
Last edited by paul62; September 20th, 2009 at 08:34 AM.
-
September 22nd, 2009, 07:51 AM
#4
Now I am getting an error message "windows cannot detect a camera or scanner"
-
September 22nd, 2009, 08:24 AM
#5
I checked the device manager and it does show up in device manager, when I remove the cable it disappears from the device manager, when I reisntall the cable it reappears.
-
September 22nd, 2009, 10:08 AM
#6
Registered User
It show up in device manager as the appropriate scanner model?
-
September 22nd, 2009, 11:09 AM
#7
Yes it does show up as the appropriate mdoel
-
September 22nd, 2009, 11:16 AM
#8
Registered User
paul62, Visioneer suggests running their removal utilities after uninstalling the driver and before reinstalling. You can find them here along with instructions.
-
September 22nd, 2009, 01:08 PM
#9
Registered User
Live Free or Die
Never forget, never lose those who have been lost.
My Malinois is smarter than your honor roll student!
-
September 22nd, 2009, 04:19 PM
#10
I tried removing the driver and installing the new one, and now windows adleast detects the scanner, but I am still having the original problem. I am getting the message the picture cannot be copied.
-
September 23rd, 2009, 06:27 AM
#11
Did you use all 3 removal/cleanup tools per post #8 ?
There are some other optional tools here; http://support.visioneer.com/product...es_2000_XP.asp
Basically, you need to start CLEAN!
-
September 23rd, 2009, 08:47 AM
#12
I have used all three f the tools and I still am having a problem.
-
September 23rd, 2009, 09:32 AM
#13
Last edited by CCT; September 23rd, 2009 at 09:40 AM.
-
September 23rd, 2009, 09:44 AM
#14
Last edited by paul62; September 24th, 2009 at 07:35 AM.
-
October 5th, 2009, 07:19 AM
#15
I tried the scanner on another computer, but I was having trouble getting the correct driver installed so I got nowhere with that. I got the correct disk for my computer and reinstalled the opeating system, and got it completely updated, and I still have the same problem, is there any likely hood that the problem is in the bios?
Similar Threads
-
By klxdrt in forum Digital Imaging
Replies: 15
Last Post: February 3rd, 2007, 10:09 AM
-
By rwdoughty in forum Digital Imaging
Replies: 1
Last Post: December 3rd, 2003, 11:05 AM
-
By jholland1964 in forum Digital Imaging
Replies: 2
Last Post: March 28th, 2003, 06:04 PM
-
By oldman in forum Tech-To-Tech
Replies: 1
Last Post: January 29th, 2000, 11:14 PM
-
By luked in forum USB/Firewire
Replies: 1
Last Post: August 21st, 1999, 08:18 PM
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|
Bookmarks