Add hardware error: Cannot run two device installations

[NooNoo]

Welcome to Windrivers KAG

Which post were you referring to?

[KAG]

Message from DOUBLETREE2004 re: fix for "cannot run two device installations-Error FIX" It worked for me.

[NooNoo]

Ah DoubleTrouble's post ok, thanks!

[oldphoneman]

Originally Posted by DoubleTrouble2004

After an exhaustive search on Google and contacting Microsoft on two different occassions for support on the Add Hardware Wizard error of "Cannot run two device installations", I have fixed my Windows XP.

Solution that worked for me:

Step I. backup registry

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1. Click Start->Run, type "regedit.exe" in the Open box, and click OK.

2. In Registry Editor, click File->Export.

3. Specify a name in the File Name box, making sure that "All" is selected in the Export range box, and then click Save.

***(Probably not a bad idea to create a RESTORE point in XP also just to be safe)

Step II. Delete some keys

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1. Click Start->Run, type "regedit.exe" in the Open box, and click OK.

2. Navigate to HKEY_LOCAL_MACHINE\System\Setup"

3. If there is any key or values named "FactoryPreInstallInProgress", please right click and delete it.

4. Repeat the above steps to delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Factory

5. Restart the computer.

Upon restart my PC ran the Hardware Wizard and prompted me for a restart so it could rebuild the deleted registry keys. After restart it was fixed and I am now able to use the "Add Hardware Wizard".

I am new to this forum. Found Double Trouble 2004's reply. I have had this problem for months and could find no one that knew how to fix it. Then today I found your fix for the problem. It worked!

I wish I could buy you a steak, but a heart felt thank you will have to do. You made my day.

Oldphoneman

[NooNoo]

Welcome to Windrivers Oldphoneman

I am glad this forum helped you - if you have any other questions, please feel free to post again.

[appox]

Hey, registered because I had this problem. This thread one of the only real thing I could find in the google search that actually offered solutions.

I was having an issue with a Logitech USB cordless mouse, It wouldn't install, the hardware wizard was running and wouldn't let me manually install the drivers because it was 'using them'.

I tried the registry solutions in this thread, non of them worked (didn't have those entries). Even did an XP re-install no dice.

So anyway, to fix my problem I used Revo Uninstaller to uninstall Set-point, and everything else it installs with it.

I then went into task manager and noticed update.exe running, I closed this, and all of a sudden the hardware wizard told me the driver installed had failed. But, this ended it's process, meaning I could just add-hardware again.

Worked.

So if you happen to be having this issue with a cordless mouse, hope that helps.

[Platypus]

Welcome to WinDrivers appox, and thanks for posting the details of what worked for you.