Vista 64bit - no internet - Page 2

Matridom · November 6th, 2009, 08:41 AM

Quote:

Originally Posted by Niclo Iste

Well at least I guessed right and thought it was a software problem. Wonder what made AVG lock the browsers down.

Because it's AVG....

jakkwb · November 6th, 2009, 09:43 AM

The problem is back. I'm not sure what changed to make IE stop working again, but its dead. AVG is still removed. Whats strange is Windows updates will download, HP updates works, but anything through either IE will not load a web page.

jakkwb · November 6th, 2009, 10:20 AM

Well, once again, it is working. I was looking in the start menu and noticed a Symantec folder - it was empty. There was nothing pertaining to Norton or Symantec in Add/remove programs. I decided to get the Symantec uninstaller and run it. This machine had NIS on it, I guess the customer removed it and installed AVG. After running the tool, rebooting, the system is once again pulling web pages. Geez what a mess. I hate Vista.

Niclo Iste · November 6th, 2009, 11:34 AM

Thanks for the update it helps me in knowing what to look out for in symptoms of virus scan conflicts with other scanners.

slgrieb · November 6th, 2009, 03:07 PM

Quote:

Originally Posted by Matridom

Because it's AVG....

Jakkwb, Matridom's got this right! I see machines where the current version of AVG causes Internet access problems fairly often. Along with NIS, McAfee is also a pretty frequent offender about failing to uninstall correctly and causing connection failures.

Matridom · November 6th, 2009, 03:34 PM

Quote:

Originally Posted by slgrieb

Jakkwb, Matridom's got this right! I see machines where the current version of AVG causes Internet access problems fairly often. Along with NIS, McAfee is also a pretty frequent offender about failing to uninstall correctly and causing connection failures.

I've found the big key to removing these apps is to use the uninstaller that comes with the program and not add/remove programs.

Ferrit · November 6th, 2009, 04:21 PM

I might as well add my 2 cents. The following statement is a regular occurence ion the chatroom about AVG
"<WDGuest388> So, have caught a nasty virus/malware, priverously i got """"AVG free wirus""""",now i bought Avast! , oke i scan my pc it shows tonns of viruses, i deleate em , i restart pc and its full of em.It blocks my internet connection too."

No need to say much more about AVG
We see this alot

CCT · November 6th, 2009, 06:18 PM

BUT! I thought Safe Mode boot didn't use any add-on proggies like AV's.

How does something NOT booted screw up the OS? Or is it more the add-on have left traces that didn't uninstall and these lead to blind alleys and screw up?

Maybe so! I like the Spybot 'System Internals' cleaner - has always found left over registry crap quite well.

slgrieb · November 7th, 2009, 04:28 PM

Most AV programs actually do load components in Safe Mode these days. That didn't used to be true, but AV software and malware may both be running in Safe Mode. Usually they aren't fully functional, but if you were to run Combofix in safe mode with NOD32, AVG, and several other AV programs installed, you'd see a warning.

You're absolutely right about how leftovers can play Hell with system function too.

November 6th, 2009, 09:43 AM	#17
jakkwb Registered User Join Date: Feb 2001 Posts: 711	The problem is back. I'm not sure what changed to make IE stop working again, but its dead. AVG is still removed. Whats strange is Windows updates will download, HP updates works, but anything through either IE will not load a web page. __________________ "It is very dark here. You are likely to be eaten by a grue."

November 6th, 2009, 10:20 AM	#18
jakkwb Registered User Join Date: Feb 2001 Posts: 711	Well, once again, it is working. I was looking in the start menu and noticed a Symantec folder - it was empty. There was nothing pertaining to Norton or Symantec in Add/remove programs. I decided to get the Symantec uninstaller and run it. This machine had NIS on it, I guess the customer removed it and installed AVG. After running the tool, rebooting, the system is once again pulling web pages. Geez what a mess. I hate Vista. __________________ "It is very dark here. You are likely to be eaten by a grue."

November 6th, 2009, 11:34 AM	#19
Niclo Iste Registered User Join Date: Oct 2007 Location: Pgh, PA Posts: 1,043	Thanks for the update it helps me in knowing what to look out for in symptoms of virus scan conflicts with other scanners. __________________ Never do today what you can put off tomorrow.

November 6th, 2009, 04:21 PM	#22
Ferrit Chat Operator Join Date: Apr 2001 Location: Vancouver Island The Real Canada Posts: 3,972	I might as well add my 2 cents. The following statement is a regular occurence ion the chatroom about AVG "<WDGuest388> So, have caught a nasty virus/malware, priverously i got """"AVG free wirus""""",now i bought Avast! , oke i scan my pc it shows tonns of viruses, i deleate em , i restart pc and its full of em.It blocks my internet connection too." No need to say much more about AVG We see this alot __________________ Gigabyte MA790FX AMD Phenom II X4 945 Windows 7 Ultimate 64 Seagate Sata II 160 Crucial Ballistix Tracer 1333 8 Gigs Sapphire 4870 512 mg Hauppage 1600 LG 20X sata DVDRW Enermax Liberty Modular 620

November 7th, 2009, 04:28 PM	#24
slgrieb Registered User Join Date: Feb 2003 Posts: 3,075	Most AV programs actually do load components in Safe Mode these days. That didn't used to be true, but AV software and malware may both be running in Safe Mode. Usually they aren't fully functional, but if you were to run Combofix in safe mode with NOD32, AVG, and several other AV programs installed, you'd see a warning. You're absolutely right about how leftovers can play Hell with system function too. __________________ Yes, Mr. Death... I'll play you a game! But not CHESS !!! BAH... FOOEY! My game is... WIFFLEBALL!

November 6th, 2009, 06:18 PM	#23
CCT Registered User Join Date: Feb 2006 Location: Canada, Eh! Posts: 3,511	BUT! I thought Safe Mode boot didn't use any add-on proggies like AV's. How does something NOT booted screw up the OS? Or is it more the add-on have left traces that didn't uninstall and these lead to blind alleys and screw up? Maybe so! I like the Spybot 'System Internals' cleaner - has always found left over registry crap quite well.

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