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September 21st, 2017, 11:17 AM
#1
Super Moderator
Reset the BIOS to factory defaults first.
Then check to see if the same problem occurs when running in Safe mode.
If no, then that could point to a problem with software that runs in 'normal' mode but not Safe mode.
If yes, it could be a hardware problem.
To find out, boot from a Live CD|USB such as Knoppix and see if the same problem occurs.
If yes, and if possible, try plugging the keyboard into a different port ... one that's directly connected to the motherboard (of course).
If the same problem is still occurring, starting to sound like it may be a bad motherboard.
Let us know what you find ...
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September 21st, 2017, 11:52 AM
#2
Originally Posted by SpywareDr
Reset the BIOS to factory defaults first.
Then check to see if the same problem occurs when running in Safe mode.
If no, then that could point to a problem with software that runs in 'normal' mode but not Safe mode.
If yes, it could be a hardware problem.
To find out, boot from a Live CD|USB such as Knoppix and see if the same problem occurs.
If yes, and if possible, try plugging the keyboard into a different port ... one that's directly connected to the motherboard (of course).
If the same problem is still occurring, starting to sound like it may be a bad motherboard.
Let us know what you find ...
I tried to get to the bios but I couldn't use any keys to move the highlight, the keyboard was not reponsive. I am now trying to restore earlier image I will keep you posted
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