XP USB Drive not detected or installed fix
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Thread: XP USB Drive not detected or installed fix

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  1. #1
    Registered User
    Join Date
    Sep 2007
    Posts
    2

    Thumbs up here is the solution set

    Problem:
    Windows XP does not recognize USB Mass Storage Drives
    Device is detected and listed with an exclaimation mark in Device Manager

    Solution:
    After spending hours on internet and reading through numerous posts, I found

    following solutions which will definately work (as they worked for me):

    1. Delete following file: windows\inf\infcache.1

    2. Go to windows\inf folder and see if you have read/write permissions for

    following files:
    usbstor.inf
    usbstor.pnf
    If not, open security settings for above files and add your username for

    read/write access.

    3. Open registry editor and:
    Delete following keys:
    HKLM\System\CurrentControlSet\Enum\USB\ <read all keys and delete all those

    saying USB Mass Storage Driver>

    Add following keys:
    HKLM\System\CurrentControlSet\Services\Usb
    Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1

    4. Make sure you have USBSTOR.SYS file in your windows\system32\drivers folder

    (It wasn't there in my case). Just Google using Usbstor.sys and you will find

    the file to download. Save it at above location.

  2. #2
    Registered User
    Join Date
    Jun 2009
    Posts
    4

    Thanks, worked great,but try this

    Quote Originally Posted by prashantisonline View Post
    Problem:
    Windows XP does not recognize USB Mass Storage Drives
    Device is detected and listed with an exclaimation mark in Device Manager

    Solution:
    After spending hours on internet and reading through numerous posts, I found

    following solutions which will definately work (as they worked for me):

    1. Delete following file: windows\inf\infcache.1

    2. Go to windows\inf folder and see if you have read/write permissions for

    following files:
    usbstor.inf
    usbstor.pnf
    If not, open security settings for above files and add your username for

    read/write access.

    3. Open registry editor and:
    Delete following keys:
    HKLM\System\CurrentControlSet\Enum\USB\ <read all keys and delete all those

    saying USB Mass Storage Driver>

    Add following keys:
    HKLM\System\CurrentControlSet\Services\Usb
    Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1

    4. Make sure you have USBSTOR.SYS file in your windows\system32\drivers folder

    (It wasn't there in my case). Just Google using Usbstor.sys and you will find

    the file to download. Save it at above location.
    I did this on my daughters computer and it worked great.It was my first time playing around in the registry,I built another pc for myself,just for music in the living room,and had the same problem.I copied and pasted the USBSTOR.SYS into the windows/system and the windows/system 32 folder on this pc,then tried my usb drive.IT WORKED.Don`t know why,and i`m not going to question why.I didn`t have to play with the registry or anything else.Maybe i just got lucky,or stumbled onto something that is so much easier.Don`t know,but the next time i build another pc and have the same problem,i`m going to try it again.If it doesn`t work on my next one,i`m definitely going to use your method again.Thanks so much,for the detailed info you gave.

  3. #3
    Registered User
    Join Date
    Jan 2010
    Posts
    9
    Quote Originally Posted by prashantisonline View Post
    Problem:
    Windows XP does not recognize USB Mass Storage Drives
    Device is detected and listed with an exclaimation mark in Device Manager

    Solution:
    After spending hours on internet and reading through numerous posts, I found

    following solutions which will definately work (as they worked for me):

    1. Delete following file: windows\inf\infcache.1

    2. Go to windows\inf folder and see if you have read/write permissions for

    following files:
    usbstor.inf
    usbstor.pnf
    If not, open security settings for above files and add your username for

    read/write access.

    3. Open registry editor and:
    Delete following keys:
    HKLM\System\CurrentControlSet\Enum\USB\ <read all keys and delete all those

    saying USB Mass Storage Driver>

    Add following keys:
    HKLM\System\CurrentControlSet\Services\Usb
    Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1

    4. Make sure you have USBSTOR.SYS file in your windows\system32\drivers folder

    (It wasn't there in my case). Just Google using Usbstor.sys and you will find

    the file to download. Save it at above location.
    is every number a single solution, or do I have all four steps?

  4. #4
    Registered User
    Join Date
    Feb 2006
    Location
    Canada, Eh!
    Posts
    4,091
    'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr o l\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}

    There should be a upperfilter in this directory, but there isn't. What is wrong?'

    There 'might be' a filter - not always - I don't have one.

    That is just a thing to check - some installs and some additional things installed may put a filter there - that's why you check for it.

    That second post is a four-step checklist of things you want to do and check on.

  5. #5
    Registered User
    Join Date
    Jan 2010
    Posts
    9
    Quote Originally Posted by CCT View Post
    'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contr o l\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}

    There should be a upperfilter in this directory, but there isn't. What is wrong?'

    There 'might be' a filter - not always - I don't have one.

    That is just a thing to check - some installs and some additional things installed may put a filter there - that's why you check for it.

    That second post is a four-step checklist of things you want to do and check on.
    Did both things, no success

    Is this hopeless you think or do you have any other ideas?

  6. #6
    Registered User
    Join Date
    Jan 2010
    Posts
    1

    Hi....Its still nor working on my PC....please suggest. Any new mass storage device i

    Quote Originally Posted by prashantisonline View Post
    Problem:
    Windows XP does not recognize USB Mass Storage Drives
    Device is detected and listed with an exclaimation mark in Device Manager

    Solution:
    After spending hours on internet and reading through numerous posts, I found

    following solutions which will definately work (as they worked for me):

    1. Delete following file: windows\inf\infcache.1

    2. Go to windows\inf folder and see if you have read/write permissions for

    following files:
    usbstor.inf
    usbstor.pnf
    If not, open security settings for above files and add your username for

    read/write access.

    3. Open registry editor and:
    Delete following keys:
    HKLM\System\CurrentControlSet\Enum\USB\ <read all keys and delete all those

    saying USB Mass Storage Driver>

    Add following keys:
    HKLM\System\CurrentControlSet\Services\Usb
    Add a new DWoRD Value and name it "DisableSelectiveSuspend". Give it value 1

    4. Make sure you have USBSTOR.SYS file in your windows\system32\drivers folder

    (It wasn't there in my case). Just Google using Usbstor.sys and you will find

    the file to download. Save it at above location.
    Hi....Its still nor working on my PC....please suggest. Any new mass storage device on computer but drivers are not being detected. Please help....

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