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February 5th, 2002, 10:40 AM
#1
cd-rom disappeared!
Hello I am gonna go try and help a friend who's pc has "lost" the cd drive. He says it doesn't show in my computer. Says his virus scan is up to date and I don't know at this time if he was installing a program or what when it occured. He says he can start in safe mode but still no cd drive. I know he has not done anything inside the box so I assume there is no loose cable. I also do not know if bios is detecting it as I have not been in front of it yet. Just looking here for general points to try/consider. This is windows 98 now, can I fix him up by booting from a start disk and install win98 se?
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