The other day we just got in some more Microsoft intelli mouse (optical)

I gave one to a user which his mouse was thrashed and the buttons didnt work agan. (an old ball mouse)

The next day I get a user in asking if he can get one of the new mice... at this time I already gave the all out to users who really needed them. We only had 8 of the new ones.

Any who this is how it went....

User: Hello, Derrick
Me: Hello, xxxxxxx
User: Do you have anymore of them optic mice?
Me: No, why whats wrong with the one you have?
User: The ball is to hard to push, it hurts my hand. I think I need a optic mouse to cure my hand
Me: Well you will need to send me a remedy request and talk with your supervisor about ordering one.

At this time im thinking to my slef WTF!! just cause his friend next to him got one he comes it bullsh1tting me to get one.

I go over and look at his mouse, it scrolls and moves fine, very smooth nothing wrong with the mouse.

Anywho he gets his supervisor to order him a mouse (its all good) and he gave me a remedy request.

2 days later he comes back to me...

User: Derrick!?
ME: Yes?
User: Is my mouse in yet?
ME: No, they probily havnt ordered it yet, we are not incharged of any purches, go to purcheing to find out the status.
User: Oh, ok

Thing is I work for the County and when somthing is ordered it takes at least 6 months (6 months is fast)

Any who, if he was honest with me I wouldnt be so angry, just say that you wanted the nice fashy mouse. Dont make up an excuse about a medic problem, if this is the case we can goto our saftey supervisors and they can find out the correct mouse for him... Get him the WHALE mouse... this thing is ugly, flat and log, it will also extend out and in to fit the hand. Its a medic mouse.

Though I never sent him to the safteys..