I'm still trying to figure this out, customer said that they had a cd stuck in the cd rom, nothing new. Take a look at the computer, can't see a cd in the cd rom. Take the computer apart and take the cd rom out, and saw about 1/2 inch of cd sticking out the back of the cdrom. It somehow managed to get stuck in between the metal top and the plastic back of the cd rom.

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.·°Danrak°·.

I possess a mind not merely twisted, but actually sprained.