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October 16th, 2001, 12:06 PM
#1
The Printer that wouldn't print right
I got a call on a HP Color LaserJet 4500 about a Drum Low message. I go down look at the printer and the sample of printing. I figure ok, no big deal. I call my vendor, and order the drum kit. A few days later, and 4 more user complaints later, I get the drum kit(on Monday). I go and replace the drum kit, and the printer is still showing the symptoms. I call HP support, and they believe that its the transfer kit. They overnight me a transfer kit, which I received this morning. I replaced the transfer kit, and still the same symptoms. I call HP, and they have me check the fuser rollers to rule it out. I open the door to the fuser, and the upper fuser roller had delaminated itself. So I will be getting a new fuser from HP in the morning.
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"I see dumb people....they're everywhere. They walk around like everyone else. They don't even know they're dumb"
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