[RESOLVED] Modem problem on Compaq Presario 1200T

October 10th, 2001, 07:34 PM

I am currently working on a compaq presario 1200T running a retal copy of win 98 SE. I had to remove the OEM copy of win ME as it had major problems and I did not have the restore availble through the driver support pages I found a driver for the modem that appears to work as far as installing correctly but it will not dial out and the modem diagnostics in window reports that the port is already in use I have also tried all four com ports is this a posible problem with the driver if so any one know where I can get the correct driver any suggestions would be helpful thanks

Interex · October 19th, 2001, 12:17 AM

Well, the computer is probably pretty new since it came preinstalled with WinME. I would usually suggest www.driverguide.com (User: drivers ; PW: all), but I'm not sure they will have it in your case. Driverguide is really cool. If you just pull out the modem and plug in model numbers (or anything) into thier search engine. It will pop up with lots of drivers that people have found and submitted. You may have a little trouble though since your PC is fairly new. Good luck!

October 19th, 2001, 02:26 PM

Thanks for the suggestion but I have already tried driverguide and althought they had several modem's listed that ppl said should work not one of them would they all showed as installing correctly but I still got the same port already open error the computer is almost a year old now so it's not all that new

widget · October 21st, 2001, 07:50 AM

What make and model modem is it? What chipset?
I know that some Compaq modems don't have drivers for different OS's.

miark · October 21st, 2001, 03:43 PM

the modem is a askey computer corp. Model Number 1456VQL1Q-2 fccid number off the modem is H8NTAI-27731-M5-E

Vette · October 21st, 2001, 05:54 PM

When you removed ME, did you format both partitions on the laptop (system_sav)? If you didn't you have the driver on the D:\ in the CPQDRV folder. I can't remember the exact name of the file. Post a reply and I'll look on a computer at work and let you know exactly where and what the driver is! The com port has to be set by the modem in this case and if the computer doesn't self detect it on start up, it won't work either!......

miark · October 21st, 2001, 06:05 PM

both drives got hit by a virus so I had to fdisk and reformat both drives

Vette · October 21st, 2001, 10:45 PM

Try this one. It says for Win ME but I think it will work for Win98 SE as well
<a href="http://web14.compaq.com/falco/sp_syn.asp?detail=yes&recid=SP18185" target="_blank">http://web14.compaq.com/falco/sp_syn.asp?detail=yes&recid=SP18185</a>

miark · October 22nd, 2001, 06:54 AM

thank you thank you thank you I have tried 13 other compaq soft paqs and that is the only one that worked right

October 10th, 2001, 07:34 PM	#1
miark Guest Posts: n/a	Modem problem on Compaq Presario 1200T I am currently working on a compaq presario 1200T running a retal copy of win 98 SE. I had to remove the OEM copy of win ME as it had major problems and I did not have the restore availble through the driver support pages I found a driver for the modem that appears to work as far as installing correctly but it will not dial out and the modem diagnostics in window reports that the port is already in use I have also tried all four com ports is this a posible problem with the driver if so any one know where I can get the correct driver any suggestions would be helpful thanks

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October 19th, 2001, 12:17 AM	#2
Interex Registered User Join Date: Aug 2000 Location: Houston, TX, USA Posts: 67	Well, the computer is probably pretty new since it came preinstalled with WinME. I would usually suggest www.driverguide.com (User: drivers ; PW: all), but I'm not sure they will have it in your case. Driverguide is really cool. If you just pull out the modem and plug in model numbers (or anything) into thier search engine. It will pop up with lots of drivers that people have found and submitted. You may have a little trouble though since your PC is fairly new. Good luck!

October 19th, 2001, 02:26 PM	#3
miark Guest Posts: n/a	Thanks for the suggestion but I have already tried driverguide and althought they had several modem's listed that ppl said should work not one of them would they all showed as installing correctly but I still got the same port already open error the computer is almost a year old now so it's not all that new

October 21st, 2001, 07:50 AM	#4
widget Registered User Join Date: Oct 2001 Location: PA Posts: 70	What make and model modem is it? What chipset? I know that some Compaq modems don't have drivers for different OS's.

October 21st, 2001, 03:43 PM	#5
miark Junior Member Join Date: Oct 2001 Location: kalispell, MT, USA Posts: 4	the modem is a askey computer corp. Model Number 1456VQL1Q-2 fccid number off the modem is H8NTAI-27731-M5-E

October 21st, 2001, 05:54 PM	#6
Vette Registered User Join Date: Sep 2001 Location: The real "North" Texas Posts: 225	When you removed ME, did you format both partitions on the laptop (system_sav)? If you didn't you have the driver on the D:\ in the CPQDRV folder. I can't remember the exact name of the file. Post a reply and I'll look on a computer at work and let you know exactly where and what the driver is! The com port has to be set by the modem in this case and if the computer doesn't self detect it on start up, it won't work either!......

October 21st, 2001, 06:05 PM	#7
miark Junior Member Join Date: Oct 2001 Location: kalispell, MT, USA Posts: 4	both drives got hit by a virus so I had to fdisk and reformat both drives

October 21st, 2001, 10:45 PM	#8
Vette Registered User Join Date: Sep 2001 Location: The real "North" Texas Posts: 225	Try this one. It says for Win ME but I think it will work for Win98 SE as well <a href="http://web14.compaq.com/falco/sp_syn.asp?detail=yes&recid=SP18185" target="_blank">http://web14.compaq.com/falco/sp_syn.asp?detail=yes&recid=SP18185</a>

October 22nd, 2001, 06:54 AM	#9
miark Junior Member Join Date: Oct 2001 Location: kalispell, MT, USA Posts: 4	thank you thank you thank you I have tried 13 other compaq soft paqs and that is the only one that worked right