My boss lost his Palm password!!!

MacGyver · August 18th, 2001, 09:31 PM

Got a call from my boss. His Palm Vx is currently in system lockout. Don't know why or how. Basically, he can't do anything with the unit until he enters the password, not even HotSync'ing. What really gets me is that he hasn't sync'd it in over 3 months! I need to remove the password, but does anybody know how??? And if anybody suggests pCrack.exe or any other Palm program I'm going to scream because I CAN'T SYNC THIS PROGRAM TO THE PALM BECAUSE IT'S LOCKED OUT.

The good part is that he's supposed to be telling me how much of a raise I'm going to get this week, so if I can save his @$$ I can get some cash!!!

ShadowKing · August 19th, 2001, 12:15 AM

I dunno MacGuyver...

I will look a little further. If I were you, I would call Palm and see if there is anything they can do... They will probably say no though...

MacGyver · August 19th, 2001, 08:35 AM

I found <a href="http://www.atstake.com/research/advisories/2001/a030101-1.txt" target="_blank">this article</a> which explains how to do this. The instructions are a bit shaky but I'm going to try this on Monday when I can actually get my hands on the thing. So wish me luck........

weazel · August 19th, 2001, 02:01 PM

well, i have never used this but heres a link a two for you to look at

<a href="http://store.yahoo.com/pilotgearsw/forgetpass.html" target="_blank">http://store.yahoo.com/pilotgearsw/forgetpass.html</a>

August 22nd, 2001, 05:24 AM

Please foward your solution to this problem to me @ barco@webmail.co.za if you find a solution.

By the way, thanx for the help with my Page office Color scanner.

MacGyver · August 22nd, 2001, 07:35 AM

The solution was to do a hard reset and start from scratch. Fortunately most of the address book was stored on the network, however he did lose his entire datebook for the last three months. I tried the hack above but I couldn't get it to work. I could access console mode, but it wouldn't accept any commands. Someday I'll keep trying to hack into my own Palm so if this happens again I'll be ready. BTW, the first thing we did was select a password and enter it in the Palm. Then I wrote it down and put it in a safe place so we won't have this problem again.

August 18th, 2001, 09:31 PM	#1
MacGyver Registered User Join Date: Oct 2000 Location: Ottawa Posts: 4,231	My boss lost his Palm password!!! Got a call from my boss. His Palm Vx is currently in system lockout. Don't know why or how. Basically, he can't do anything with the unit until he enters the password, not even HotSync'ing. What really gets me is that he hasn't sync'd it in over 3 months! I need to remove the password, but does anybody know how??? And if anybody suggests pCrack.exe or any other Palm program I'm going to scream because I CAN'T SYNC THIS PROGRAM TO THE PALM BECAUSE IT'S LOCKED OUT. The good part is that he's supposed to be telling me how much of a raise I'm going to get this week, so if I can save his @$$ I can get some cash!!!

August 19th, 2001, 12:15 AM	#2
ShadowKing Registered User Join Date: Dec 1999 Location: WA Posts: 743	I dunno MacGuyver... I will look a little further. If I were you, I would call Palm and see if there is anything they can do... They will probably say no though... __________________ Matt "If you have been tempted into evil, fly from it. It is not falling into the water, but lying in it, that drowns"

August 19th, 2001, 02:01 PM	#4
weazel Registered User Join Date: Jun 2000 Location: USA Posts: 783	well, i have never used this but heres a link a two for you to look at <a href="http://store.yahoo.com/pilotgearsw/forgetpass.html" target="_blank">http://store.yahoo.com/pilotgearsw/forgetpass.html</a> __________________ #3 1951-2001

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August 19th, 2001, 08:35 AM	#3
MacGyver Registered User Join Date: Oct 2000 Location: Ottawa Posts: 4,231	I found <a href="http://www.atstake.com/research/advisories/2001/a030101-1.txt" target="_blank">this article</a> which explains how to do this. The instructions are a bit shaky but I'm going to try this on Monday when I can actually get my hands on the thing. So wish me luck........

August 22nd, 2001, 05:24 AM	#5
Barco Guest Posts: n/a	Please foward your solution to this problem to me @ barco@webmail.co.za if you find a solution. By the way, thanx for the help with my Page office Color scanner.

August 22nd, 2001, 07:35 AM	#6
MacGyver Registered User Join Date: Oct 2000 Location: Ottawa Posts: 4,231	The solution was to do a hard reset and start from scratch. Fortunately most of the address book was stored on the network, however he did lose his entire datebook for the last three months. I tried the hack above but I couldn't get it to work. I could access console mode, but it wouldn't accept any commands. Someday I'll keep trying to hack into my own Palm so if this happens again I'll be ready. BTW, the first thing we did was select a password and enter it in the Palm. Then I wrote it down and put it in a safe place so we won't have this problem again.