Explorer error virus?

jakkwb · March 27th, 2001, 09:49 PM

Greetings all-
I have a PC I am working on. No virus protection installed (sigh). Anyway, whatever I try to do, a error box will pop up saying something about Explorer. This box pops up every 15 seconds or so, no matter what you are doing. I cannot get to Control Panel, or install any software. I cannot do anything except click to close the error box. When I do this, it will close out whatever I was trying to open or run. Very frustrating. I believe this to be a virus, but I cannot find any info on it. I need some kind of virus software that I can download and put on a floppy disk (I even cannot run My Computer or Windows Explorer or the Run command to execute programs off the CD).

Any help?

Thank you,

Al

If need be, I can post the exact error message text.

KoWind7 · March 27th, 2001, 10:05 PM

Exactly what is the error message?

Have you run a hardware test and/or swapped the RAM?

Can you get into safe mode? If you can, run msconfig and disable all startup items.

And for a fast, free download, try PC-Cillin Trend

And after you get rid of the virus (if indead it is one), sell the customer Norton AV. IMHO it is the best AV on the market.

Rkring1 · March 28th, 2001, 04:38 AM

Alien, can you install the drive in another machine that has up to date antivirus software installed ? Set it up as a slave or secondary master and then scan it w/ the AV program.If it is something new , you do run the risk of infecting the second machine though !
You don't say what OS you are using , but if it is 98 , have you run SFC ?

jakkwb · March 28th, 2001, 10:58 AM

OK, here is the latest. This system is Win98. I took the drive out and put in another system and ran NAV on it. The drive had 1 copy of the W97M.Class virus on it. It repaired, I reinstalled the drive in the original system.

I am still getting this error message every 15 seconds: Explorer: this program has...illegal op - invalid page fault - kernel32.dll

I ran msconfig and killed all the startup processes, but I am still getting this. I can boot into safe mode, but from there I do not have access to the CD-ROM.

Any thoughts?

Thanks,

Al

tha 4NiK8R · April 2nd, 2001, 10:00 AM

Download AVG(www.grisoft.com) and make a restore disk and use it to kill of any virus's. From what it sounds like this virus screwed over the system and you will need to format/reinstall even if you do end up killing it.

cyberhh · April 2nd, 2001, 10:13 AM

Also - the most common reason for page faults is video related. Check your video card and driver to make sure that you have the latest driver and that everything is working properly, also try reinstalling Directx.

BTW- Run a good anti-virus program (or two) and write down all the virus' found. Then go to McAfee.com or www.symantec.com and use their virus encyclopedia's to look up the information on the virus' found - to see if the problem you are having is possibly listed in the virus definition encyclopedia.

If all esle fails, reinstall Windows, then display drivers, then directx.

joshuarat · April 9th, 2001, 12:46 PM

al,
Senn this one a lot. it can happen when your password list files are damaged. try this: search for all pwl files (find *.pwl) DELETE all of them...then reboot. they will recreat automatically

Joshuarat

JeanneD · April 9th, 2001, 06:27 PM

you know I have had 3 pcs lately with that exact thing, one with 98 2 with Millenium. I was going to post tonight myself about it..
I think it may be from IE5.5 but am not sure, I do know that reinstalling windows and apps does not fix it. reformatted finally after wasting much time..would like an answer also...

April 9th, 2001, 06:38 PM

ran into this one myself a couple of times and fixed it by replacing the kernal32 file from original install files

March 27th, 2001, 09:49 PM	#1
jakkwb Registered User Join Date: Feb 2001 Posts: 711	Explorer error virus? Greetings all- I have a PC I am working on. No virus protection installed (sigh). Anyway, whatever I try to do, a error box will pop up saying something about Explorer. This box pops up every 15 seconds or so, no matter what you are doing. I cannot get to Control Panel, or install any software. I cannot do anything except click to close the error box. When I do this, it will close out whatever I was trying to open or run. Very frustrating. I believe this to be a virus, but I cannot find any info on it. I need some kind of virus software that I can download and put on a floppy disk (I even cannot run My Computer or Windows Explorer or the Run command to execute programs off the CD). Any help? Thank you, Al If need be, I can post the exact error message text. __________________ "It is very dark here. You are likely to be eaten by a grue."

March 27th, 2001, 10:05 PM	#2
KoWind7 Registered User Join Date: Aug 2000 Location: Lake Orion, MI Posts: 241	Exactly what is the error message? Have you run a hardware test and/or swapped the RAM? Can you get into safe mode? If you can, run msconfig and disable all startup items. And for a fast, free download, try PC-Cillin Trend And after you get rid of the virus (if indead it is one), sell the customer Norton AV. IMHO it is the best AV on the market. __________________ -- I still do not understand the rampant growth of stupidity in this country. <a href="http://www.tabletop-battlezone.com" target="_blank">The TableTop BattleZone</a>

March 28th, 2001, 10:58 AM	#4
jakkwb Registered User Join Date: Feb 2001 Posts: 711	OK, here is the latest. This system is Win98. I took the drive out and put in another system and ran NAV on it. The drive had 1 copy of the W97M.Class virus on it. It repaired, I reinstalled the drive in the original system. I am still getting this error message every 15 seconds: Explorer: this program has...illegal op - invalid page fault - kernel32.dll I ran msconfig and killed all the startup processes, but I am still getting this. I can boot into safe mode, but from there I do not have access to the CD-ROM. Any thoughts? Thanks, Al __________________ "It is very dark here. You are likely to be eaten by a grue."

April 2nd, 2001, 10:00 AM	#5
tha 4NiK8R Registered User Join Date: Mar 2001 Location: Idaho Posts: 465	Download AVG(www.grisoft.com) and make a restore disk and use it to kill of any virus's. From what it sounds like this virus screwed over the system and you will need to format/reinstall even if you do end up killing it. __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." - Albert Einstein

April 2nd, 2001, 10:13 AM	#6
cyberhh Registered User Join Date: Jul 2000 Location: Huntington Beach, CA, USA Posts: 1,515	Also - the most common reason for page faults is video related. Check your video card and driver to make sure that you have the latest driver and that everything is working properly, also try reinstalling Directx. BTW- Run a good anti-virus program (or two) and write down all the virus' found. Then go to McAfee.com or www.symantec.com and use their virus encyclopedia's to look up the information on the virus' found - to see if the problem you are having is possibly listed in the virus definition encyclopedia. If all esle fails, reinstall Windows, then display drivers, then directx. __________________ Death is lighter than a feather - duty heavier than a mountian. The answer to your question is: 00110100 00110010

March 28th, 2001, 04:38 AM	#3
Rkring1 Registered User Join Date: Nov 1999 Location: Redwood , NY , USA Posts: 332	Alien, can you install the drive in another machine that has up to date antivirus software installed ? Set it up as a slave or secondary master and then scan it w/ the AV program.If it is something new , you do run the risk of infecting the second machine though ! You don't say what OS you are using , but if it is 98 , have you run SFC ?

April 9th, 2001, 12:46 PM	#7
joshuarat Registered User Join Date: Apr 2001 Location: US Posts: 14	al, Senn this one a lot. it can happen when your password list files are damaged. try this: search for all pwl files (find *.pwl) DELETE all of them...then reboot. they will recreat automatically Joshuarat __________________ That which does not kill you makes you stronger?

April 9th, 2001, 06:27 PM	#8
JeanneD Registered User Join Date: Dec 1998 Location: Connecticut, USA Posts: 269	you know I have had 3 pcs lately with that exact thing, one with 98 2 with Millenium. I was going to post tonight myself about it.. I think it may be from IE5.5 but am not sure, I do know that reinstalling windows and apps does not fix it. reformatted finally after wasting much time..would like an answer also... __________________ "Tough Times Don't Last, Tough People Do"

April 9th, 2001, 06:38 PM	#9
byteme_1997 Guest Posts: n/a	ran into this one myself a couple of times and fixed it by replacing the kernal32 file from original install files

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