XP Home: Outlook Express Password won't save

tratclif · January 3rd, 2002, 08:52 AM

I do ISP tech support, and this has happened three times in the past few weeks. In one case, I was setting up a system in the office, so I have a fair idea of what things I did. It was a just-out-of-the-box system, so I was going through the normal run-first routine, set up one admin account with no password. But when I tried to set up Outlook Express, it would not save the password, even if "save password" was checked.

I was able to "fix" the problem by creating a new admin account, in which Outlook Express worked fine. Since they were all new machines, I went ahead and deleted the weird-acting accounts. However, what would I do if I had a system that I couldn't delete?

computron99 · February 6th, 2002, 09:08 PM

Are these PC's HP Pavilions? I had two out-of-the-box systems with the same problem. I did the same thing you did to fix it.

computron99 · February 6th, 2002, 09:12 PM

[quote]Originally posted by computron99:
<strong>Are these PC's HP Pavilions? I had two out-of-the-box systems with the same problem. I did the same thing you did to fix it.</strong><hr></blockquote>

I forgot something - try this link it may help:
<a href="http://www.windows-help.net/WindowsXP/troub-01.html" target="_blank">http://www.windows-help.net/WindowsXP/troub-01.html</a>

tratclif · February 7th, 2002, 07:33 AM

I don't recall all of them, but I just had another one so at least two of them were HPs. Thanks for the link, I think it's the same technique described in a Microsoft KB article I stumbled across.

January 3rd, 2002, 08:52 AM	#1
tratclif Registered User Join Date: Oct 2001 Location: chillicothe oh usa Posts: 23	XP Home: Outlook Express Password won't save I do ISP tech support, and this has happened three times in the past few weeks. In one case, I was setting up a system in the office, so I have a fair idea of what things I did. It was a just-out-of-the-box system, so I was going through the normal run-first routine, set up one admin account with no password. But when I tried to set up Outlook Express, it would not save the password, even if "save password" was checked. I was able to "fix" the problem by creating a new admin account, in which Outlook Express worked fine. Since they were all new machines, I went ahead and deleted the weird-acting accounts. However, what would I do if I had a system that I couldn't delete?

February 6th, 2002, 09:08 PM	#2
computron99 Registered User Join Date: Apr 2001 Location: New York State Posts: 142	Are these PC's HP Pavilions? I had two out-of-the-box systems with the same problem. I did the same thing you did to fix it. __________________ "The labor's free, it's your attitude that costs $60.00 an hour." CompTIA A + CompTIA Network + CompTIA Security + CompTIA Server +

February 6th, 2002, 09:12 PM	#3
computron99 Registered User Join Date: Apr 2001 Location: New York State Posts: 142	[quote]Originally posted by computron99: <strong>Are these PC's HP Pavilions? I had two out-of-the-box systems with the same problem. I did the same thing you did to fix it.</strong><hr></blockquote> I forgot something - try this link it may help: <a href="http://www.windows-help.net/WindowsXP/troub-01.html" target="_blank">http://www.windows-help.net/WindowsXP/troub-01.html</a> __________________ "The labor's free, it's your attitude that costs $60.00 an hour." CompTIA A + CompTIA Network + CompTIA Security + CompTIA Server +

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February 7th, 2002, 07:33 AM	#4
tratclif Registered User Join Date: Oct 2001 Location: chillicothe oh usa Posts: 23	I don't recall all of them, but I just had another one so at least two of them were HPs. Thanks for the link, I think it's the same technique described in a Microsoft KB article I stumbled across.