Mailto:

DANIMAL · January 6th, 2002, 09:52 PM

I can't click on any link in any site that has a link to there email address

Ex: contact us, click here to email us.

Everytime IE click on something like that I freeze for 5-8 seconds then IE closes out. or I multiple Browsers opening at once (56 one time)

Gameguru · January 7th, 2002, 01:10 AM

What email software are you using? It should open up and start a new msg. If you have more than one program or you have multiple email accounts, that could be a problem. If you are strictly using a web type emailer, i.e. hotmail, I don't think that Internet Explorer will allow you to direct mail the links in a web page.

Raven · January 7th, 2002, 09:24 AM

[quote]Originally posted by DANIMAL:
I can't click on any link in any site that has a link to there email address

Ex: contact us, click here to email us.

Everytime IE click on something like that I freeze for 5-8 seconds then IE closes out. or I multiple Browsers opening at once (56 one time)<hr></blockquote>

- go to TOOLS | INTERNET OPTIONS |PROGRAMS
- see what the default email application is and make sure it is set to whatever you are using...sometime it goes screwy...thx to M$

DANIMAL · January 7th, 2002, 09:37 AM

[quote]Originally posted by Gameguru:
What email software are you using? It should open up and start a new msg. If you have more than one program or you have multiple email accounts, that could be a problem. If you are strictly using a web type emailer, i.e. hotmail, I don't think that Internet Explorer will allow you to direct mail the links in a web page.<hr></blockquote>

I'm using Office XP's Outlook, just called "microsoft Outlook"
I have 3 email account from the same provider "Sympatico"
and One hotmail acount.
Honestly I don't ever think I had this problem before installing Microsoft Outlook but I would like to keep it.
I checked the Knowledge base but there's nothing there that I Could find.

Raven; I checked that too: and it is set to Microsoft Outlook. the only other option is Outlook express.

Gameguru · January 7th, 2002, 08:11 PM

Try this....it will determine if its an Outlook or I.E. problem.

Right-click on an empty space on your desktop and choose New | Shortcut. In the Command line, type (without quotes, and no space after the colon! Replace the fake email address with your recipient's.) "mailto:whoever@wherever.com" Click next and give it a name (like email whoever) Now just double-clicking that icon will open your default email client and should come up with a blank msg. If it works, then its an IE prob. If it doesn't I would think that its Outlook.

Let me know the results.

DANIMAL · January 8th, 2002, 10:18 AM

[quote]Originally posted by Gameguru:
Try this....it will determine if its an Outlook or I.E. problem.

Right-click on an empty space on your desktop and choose New | Shortcut. In the Command line, type (without quotes, and no space after the colon! Replace the fake email address with your recipient's.) "mailto:whoever@wherever.com" Click next and give it a name (like email whoever) Now just double-clicking that icon will open your default email client and should come up with a blank msg. If it works, then its an IE prob. If it doesn't I would think that its Outlook.

Let me know the results.

<hr></blockquote>

I can't choose a mailto: as a command lin only programs that I have in my drives. the closest thing I can select to that is my address book. <img src="confused.gif" border="0">

Low Level Owl · January 8th, 2002, 10:27 AM

i created the shortcut he was talking about and it worked. maybe you mistyped something.

the location of the item should be:

mailto:email@email.com

good luck

DANIMAL · January 8th, 2002, 10:35 AM

Maybe because I'm using XP? with Office XP and Microsoft Outlook.

Quiet Thunder · January 8th, 2002, 11:49 AM

I just did it, and it worked for me. BTW, I'm also running XP Pro.

Votan · January 8th, 2002, 12:03 PM

but this is what gameguru said:

"If it works, then its an IE prob. If it doesn't I would think that its Outlook"

I suspect you got a problem with outlouk.

DANIMAL · January 8th, 2002, 12:48 PM

[quote]Originally posted by Quiet Thunder:
I just did it, and it worked for me. BTW, I'm also running XP Pro.<hr></blockquote>

SO your shortcut dialog box looks exactly like mine above?

Low Level Owl · January 8th, 2002, 01:48 PM

mine looked exactly the same as your dialog box. and i almost have the same setup as you.

xp pro but outlook 2000

DANIMAL · January 8th, 2002, 02:05 PM

**** man this sucks,
Jus tgot off the phone with Sympatico and they say it's a problem with my software (of course) they told me to uninstall zonealarm and go back to outlook 2000.

I'll try unistalling outlook 2002 but not zonealarm.

MacGyver · January 8th, 2002, 03:25 PM

Chill out DANIMAL, no need to get hot under the collar.

Most likely the default handlers for the mailto: protocol have not been installed. I found this page <a href="http://chattanooga.net/~scochran/oelnk.htm" target="_blank">http://chattanooga.net/~scochran/oelnk.htm</a> which explains how to get it to work for OE5, however I understand you're trying to get it to work with Outlook, so maybe some Outlook user out there could let us know what is in their computer for the mailto: protocol.

Gameguru · January 8th, 2002, 04:21 PM

I have Outlook XP and WinXP Pro and the "create mailto shortcut" that I described before works just fine. I would really have to question Outlook after reading all the posts. If you can, try to reinstall it.

January 6th, 2002, 09:52 PM	#1
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	Mailto: I can't click on any link in any site that has a link to there email address Ex: contact us, click here to email us. Everytime IE click on something like that I freeze for 5-8 seconds then IE closes out. or I multiple Browsers opening at once (56 one time) __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 7th, 2002, 01:10 AM	#2
Gameguru Registered User Join Date: Nov 2001 Location: Sumter, SC Posts: 572	What email software are you using? It should open up and start a new msg. If you have more than one program or you have multiple email accounts, that could be a problem. If you are strictly using a web type emailer, i.e. hotmail, I don't think that Internet Explorer will allow you to direct mail the links in a web page. __________________ Note: To correct display problems, hold the "ALT"key and press"F4".

January 7th, 2002, 09:24 AM	#3
Raven Registered User Join Date: Nov 2000 Location: Indianapolis, IN - United States Posts: 327	[quote]Originally posted by DANIMAL: <strong>I can't click on any link in any site that has a link to there email address Ex: contact us, click here to email us. Everytime IE click on something like that I freeze for 5-8 seconds then IE closes out. or I multiple Browsers opening at once (56 one time)</strong><hr></blockquote> - go to TOOLS \| INTERNET OPTIONS \|PROGRAMS - see what the default email application is and make sure it is set to whatever you are using...sometime it goes screwy...thx to M$ __________________ Raven Quote: -------- "Dont whiz on the electric fence" - Ren & Stimpy.

January 7th, 2002, 09:37 AM	#4
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	[quote]Originally posted by Gameguru: <strong>What email software are you using? It should open up and start a new msg. If you have more than one program or you have multiple email accounts, that could be a problem. If you are strictly using a web type emailer, i.e. hotmail, I don't think that Internet Explorer will allow you to direct mail the links in a web page.</strong><hr></blockquote> I'm using Office XP's Outlook, just called "microsoft Outlook" I have 3 email account from the same provider "Sympatico" and One hotmail acount. Honestly I don't ever think I had this problem before installing Microsoft Outlook but I would like to keep it. I checked the Knowledge base but there's nothing there that I Could find. Raven; I checked that too: and it is set to Microsoft Outlook. the only other option is Outlook express. __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 7th, 2002, 08:11 PM	#5
Gameguru Registered User Join Date: Nov 2001 Location: Sumter, SC Posts: 572	Try this....it will determine if its an Outlook or I.E. problem. Right-click on an empty space on your desktop and choose New \| Shortcut. In the Command line, type (without quotes, and no space after the colon! Replace the fake email address with your recipient's.) "mailto:whoever@wherever.com" Click next and give it a name (like email whoever) Now just double-clicking that icon will open your default email client and should come up with a blank msg. If it works, then its an IE prob. If it doesn't I would think that its Outlook. Let me know the results. __________________ Note: To correct display problems, hold the "ALT"key and press"F4".

January 8th, 2002, 10:18 AM	#6
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	[quote]Originally posted by Gameguru: <strong>Try this....it will determine if its an Outlook or I.E. problem. Right-click on an empty space on your desktop and choose New \| Shortcut. In the Command line, type (without quotes, and no space after the colon! Replace the fake email address with your recipient's.) "mailto:whoever@wherever.com" Click next and give it a name (like email whoever) Now just double-clicking that icon will open your default email client and should come up with a blank msg. If it works, then its an IE prob. If it doesn't I would think that its Outlook. Let me know the results. </strong><hr></blockquote> I can't choose a mailto: as a command lin only programs that I have in my drives. the closest thing I can select to that is my address book. <img src="confused.gif" border="0"> __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 8th, 2002, 10:27 AM	#7
Low Level Owl Registered User Join Date: May 2001 Location: berwyn.il.usa Posts: 100	i created the shortcut he was talking about and it worked. maybe you mistyped something. the location of the item should be: mailto:email@email.com good luck __________________ If at first you don't succeed, call it version 1.0

January 8th, 2002, 10:35 AM	#8
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	Maybe because I'm using XP? with Office XP and Microsoft Outlook. __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 8th, 2002, 11:49 AM	#9
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	I just did it, and it worked for me. BTW, I'm also running XP Pro.

January 8th, 2002, 12:03 PM	#10
Votan Registered User Join Date: Jan 2001 Posts: 309	but this is what gameguru said: "If it works, then its an IE prob. If it doesn't I would think that its Outlook" I suspect you got a problem with outlouk.

January 8th, 2002, 12:48 PM	#11
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	[quote]Originally posted by Quiet Thunder: <strong>I just did it, and it worked for me. BTW, I'm also running XP Pro.</strong><hr></blockquote> SO your shortcut dialog box looks exactly like mine above? __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 8th, 2002, 01:48 PM	#12
Low Level Owl Registered User Join Date: May 2001 Location: berwyn.il.usa Posts: 100	mine looked exactly the same as your dialog box. and i almost have the same setup as you. xp pro but outlook 2000 __________________ If at first you don't succeed, call it version 1.0

January 8th, 2002, 02:05 PM	#13
DANIMAL Registered User Join Date: Dec 2000 Location: Ontario, Canada Posts: 2,991	**** man this sucks, Jus tgot off the phone with Sympatico and they say it's a problem with my software (of course) they told me to uninstall zonealarm and go back to outlook 2000. I'll try unistalling outlook 2002 but not zonealarm. __________________ I hope that someday we will be able to put away our fears and prejudices and just laugh at people.

January 8th, 2002, 03:25 PM	#14
MacGyver Registered User Join Date: Oct 2000 Location: Ottawa Posts: 4,231	Chill out DANIMAL, no need to get hot under the collar. Most likely the default handlers for the mailto: protocol have not been installed. I found this page <a href="http://chattanooga.net/~scochran/oelnk.htm" target="_blank">http://chattanooga.net/~scochran/oelnk.htm</a> which explains how to get it to work for OE5, however I understand you're trying to get it to work with Outlook, so maybe some Outlook user out there could let us know what is in their computer for the mailto: protocol.

January 8th, 2002, 04:21 PM	#15
Gameguru Registered User Join Date: Nov 2001 Location: Sumter, SC Posts: 572	I have Outlook XP and WinXP Pro and the "create mailto shortcut" that I described before works just fine. I would really have to question Outlook after reading all the posts. If you can, try to reinstall it. __________________ Note: To correct display problems, hold the "ALT"key and press"F4".

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