XP shutdown fix

Radical Dreamer · January 18th, 2002, 06:27 PM

Dont know if this has been posted or not yet but here goes.

Some pcs seem to be having a problem not shutting down all the way and displaying the "It is now safe to shut down your computer" message. If you get this one possible fix is to go to the device manager and then go to the view button click show hidden devices and you will see another device show up in the list which will have a picture of the windows install logo (looks like a box with cd's beside it) sorry but for the life of me I cant remember what it is called. but enable it and tada! It will now shut all the way down.

Thanks to NOONOO of teh windrivers chat for providing me with the info.

Lycia · January 20th, 2002, 07:58 PM

I did that, but looked through Device Manager and can not find the icon you mention...any other ideas, cause I am having that problem now..

Quiet Thunder · January 21st, 2002, 08:13 AM

I believe he's talking about the option for "NT Apm/Legacy Support", and then "NT Apm/Legacy Interface Node"

You also have to make sure that the Advanced Power Management Support box is checked. (Right click desktop, properties, screen saver, APM.

If this tab does not show, it is because the before mentioned device is not functionally properly (or not enabled) in device manager.

Quiet Thunder · January 21st, 2002, 08:26 AM

Here is a pic.

Lycia · January 21st, 2002, 02:21 PM

Yeah, I know about the APM in ScreenSaver/Powermanagment. Hoever that Tab doesn't show up..and I definately dont have the NT thingy in my Device Manager...suggestions?

freddy · January 21st, 2002, 02:24 PM

wow thats a wide one!!!

also check services/msconfig for NVIDIA DRIVERS HELP ,,,,and disable if u have a gforce video card

freddy

Quiet Thunder · January 21st, 2002, 03:01 PM

[quote]Originally posted by Lycia:
Yeah, I know about the APM in ScreenSaver/Powermanagment. Hoever that Tab doesn't show up..and I definately dont have the NT thingy in my Device Manager...suggestions?<hr></blockquote>

Well, from what I can understand, the tab dosn't show up because the "NT Thingy" is not enabled. Maybe you can force install it. Make sure you have your motherboard drivers installed first, that could be the problem. I'm thinking your problem is caused because the OS isn't recognizing the fact that your computer has the automatic power off feature capability. Maybe it thinks you are using the old AT form facter mobo instead of the newer ATX, which is what differenciated between the auto power off features.

*Please correct me if I am wrong anyone*

Lycia · January 21st, 2002, 03:23 PM

[quote]Originally posted by Quiet Thunder:


Well, from what I can understand, the tab dosn't show up because the "NT Thingy" is not enabled. Maybe you can force install it. Make sure you have your motherboard drivers installed first, that could be the problem. I'm thinking your problem is caused because the OS isn't recognizing the fact that your computer has the automatic power off feature capability. Maybe it thinks you are using the old AT form facter mobo instead of the newer ATX, which is what differenciated between the auto power off features.

*Please correct me if I am wrong anyone*<hr></blockquote>

The only mobo drivers I have are the VIA 4in1, I have the MSI K7t266 Pro2. Installed the latest 4in1 drivers..and I'm using winXP Corporate...

Quiet Thunder · January 21st, 2002, 03:31 PM

I apoligize about the size of the pic, I have a pretty big screen, and I tried to reduce the size, but it lost too much resolution in the text, and I figured, better big and legable, than small and unreadable.

Alwayslearining · January 21st, 2002, 09:09 PM

I ran into shutdown problems as well and the only way i got it to shutdown correctly was to remove the SMC nic from the machine and install an intel pro

confus-ed · January 21st, 2002, 09:44 PM

[quote]Originally posted by Lycia:
The only mobo drivers I have are the VIA 4in1, I have the MSI K7t266 Pro2. Installed the latest 4in1 drivers..and I'm using winXP Corporate...<hr></blockquote>

I have one of those an RU I think? (No onboard raid), did the same with ACPI on/off in bios.

Bios flash cured it.

I don't think the 4-in-1 is too hot yet with xp, 4.36 seems best...but others seem better for some boards.

Ammo Mitch · January 24th, 2002, 08:05 AM

Has anybody had this problem just pop up??? As in it worked for a while then quit????? I do have all the updates from Microsoft. It worked for a while after that..... Then it just reboots... I will try the other sugestions posted and thanks for the help in advance...

January 24th, 2002, 11:32 AM

I've got another fix for ya
Uninstall WinXP

and install Win2K

at that i leave it

Lycia · January 24th, 2002, 11:57 AM

[quote]Originally posted by confus-ed:


I have one of those an RU I think? (No onboard raid), did the same with ACPI on/off in bios.

Bios flash cured it.

I don't think the 4-in-1 is too hot yet with xp, 4.36 seems best...but others seem better for some boards.<hr></blockquote>

No, the RU is Raid and USB 2.0..I went to update the bios, but it says that I have the most current bios already, 3.3....

Quiet Thunder · January 25th, 2002, 09:29 AM

Mess around with the options for power management in your bios. Do you have them turned off? If so, turn them all on. See if that helps.

January 18th, 2002, 06:27 PM	#1
Radical Dreamer Avatar Goes Here Join Date: Jan 2001 Location: Fairmont, West Virginia Posts: 4,866	XP shutdown fix Dont know if this has been posted or not yet but here goes. Some pcs seem to be having a problem not shutting down all the way and displaying the "It is now safe to shut down your computer" message. If you get this one possible fix is to go to the device manager and then go to the view button click show hidden devices and you will see another device show up in the list which will have a picture of the windows install logo (looks like a box with cd's beside it) sorry but for the life of me I cant remember what it is called. but enable it and tada! It will now shut all the way down. Thanks to NOONOO of teh windrivers chat for providing me with the info. __________________ :::Asus A8N-Sli Premium:::AMD 3500+ @ 2.4ghz:::2x80GB 8mb cache RAID0 Array:::GeForce 7800GTX OC:::2GB Corsair XMS Memory:::500 Watt Enermax Liberty PSU:::16x Lite-on DVDRW::: Counter Strike Source Forum and Server @ http://www.nvpclan.com -=Ninjas Vs. Pirates=-

January 20th, 2002, 07:58 PM	#2
Lycia Registered User Join Date: Feb 2001 Location: San Francisco, CA USA Posts: 1,862	I did that, but looked through Device Manager and can not find the icon you mention...any other ideas, cause I am having that problem now.. __________________ "There is always a need for intoxication: China has opium, Islam has hashish, the West has woman." André Malraux (1901-1976) "Don't let worry kill you -- let the church help."

January 21st, 2002, 02:21 PM	#5
Lycia Registered User Join Date: Feb 2001 Location: San Francisco, CA USA Posts: 1,862	Yeah, I know about the APM in ScreenSaver/Powermanagment. Hoever that Tab doesn't show up..and I definately dont have the NT thingy in my Device Manager...suggestions? __________________ "There is always a need for intoxication: China has opium, Islam has hashish, the West has woman." André Malraux (1901-1976) "Don't let worry kill you -- let the church help."

January 21st, 2002, 03:01 PM	#7
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	[quote]Originally posted by Lycia: <strong>Yeah, I know about the APM in ScreenSaver/Powermanagment. Hoever that Tab doesn't show up..and I definately dont have the NT thingy in my Device Manager...suggestions?</strong><hr></blockquote> Well, from what I can understand, the tab dosn't show up because the "NT Thingy" is not enabled. Maybe you can force install it. Make sure you have your motherboard drivers installed first, that could be the problem. I'm thinking your problem is caused because the OS isn't recognizing the fact that your computer has the automatic power off feature capability. Maybe it thinks you are using the old AT form facter mobo instead of the newer ATX, which is what differenciated between the auto power off features. Please correct me if I am wrong anyone

January 21st, 2002, 03:23 PM	#8
Lycia Registered User Join Date: Feb 2001 Location: San Francisco, CA USA Posts: 1,862	[quote]Originally posted by Quiet Thunder: <strong> Well, from what I can understand, the tab dosn't show up because the "NT Thingy" is not enabled. Maybe you can force install it. Make sure you have your motherboard drivers installed first, that could be the problem. I'm thinking your problem is caused because the OS isn't recognizing the fact that your computer has the automatic power off feature capability. Maybe it thinks you are using the old AT form facter mobo instead of the newer ATX, which is what differenciated between the auto power off features. Please correct me if I am wrong anyone</strong><hr></blockquote> The only mobo drivers I have are the VIA 4in1, I have the MSI K7t266 Pro2. Installed the latest 4in1 drivers..and I'm using winXP Corporate... __________________ "There is always a need for intoxication: China has opium, Islam has hashish, the West has woman." André Malraux (1901-1976) "Don't let worry kill you -- let the church help."

January 21st, 2002, 08:13 AM	#3
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	I believe he's talking about the option for "NT Apm/Legacy Support", and then "NT Apm/Legacy Interface Node" You also have to make sure that the Advanced Power Management Support box is checked. (Right click desktop, properties, screen saver, APM. If this tab does not show, it is because the before mentioned device is not functionally properly (or not enabled) in device manager.

January 21st, 2002, 08:26 AM	#4
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	Here is a pic.

January 21st, 2002, 02:24 PM	#6
freddy Banned Join Date: May 2001 Location: North West England. Posts: 3,200	wow thats a wide one!!! also check services/msconfig for NVIDIA DRIVERS HELP ,,,,and disable if u have a gforce video card freddy

January 21st, 2002, 03:31 PM	#9
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	I apoligize about the size of the pic, I have a pretty big screen, and I tried to reduce the size, but it lost too much resolution in the text, and I figured, better big and legable, than small and unreadable.

January 21st, 2002, 09:09 PM	#10
Alwayslearining Registered User Join Date: Sep 2001 Posts: 47	I ran into shutdown problems as well and the only way i got it to shutdown correctly was to remove the SMC nic from the machine and install an intel pro

January 21st, 2002, 09:44 PM	#11
confus-ed Geezer Join Date: Jul 1999 Location: In front of my PC.... Posts: 13,091	[quote]Originally posted by Lycia: <strong>The only mobo drivers I have are the VIA 4in1, I have the MSI K7t266 Pro2. Installed the latest 4in1 drivers..and I'm using winXP Corporate...</strong><hr></blockquote> I have one of those an RU I think? (No onboard raid), did the same with ACPI on/off in bios. Bios flash cured it. I don't think the 4-in-1 is too hot yet with xp, 4.36 seems best...but others seem better for some boards.

January 24th, 2002, 08:05 AM	#12
Ammo Mitch Junior Member Join Date: Jan 2002 Location: Earth 3rd Rock from the Sun Posts: 4	Has anybody had this problem just pop up??? As in it worked for a while then quit????? I do have all the updates from Microsoft. It worked for a while after that..... Then it just reboots... I will try the other sugestions posted and thanks for the help in advance...

January 24th, 2002, 11:32 AM	#13
InsaneTech Guest Posts: n/a	I've got another fix for ya Uninstall WinXP and install Win2K at that i leave it

January 24th, 2002, 11:57 AM	#14
Lycia Registered User Join Date: Feb 2001 Location: San Francisco, CA USA Posts: 1,862	[quote]Originally posted by confus-ed: <strong> I have one of those an RU I think? (No onboard raid), did the same with ACPI on/off in bios. Bios flash cured it. I don't think the 4-in-1 is too hot yet with xp, 4.36 seems best...but others seem better for some boards.</strong><hr></blockquote> No, the RU is Raid and USB 2.0..I went to update the bios, but it says that I have the most current bios already, 3.3.... __________________ "There is always a need for intoxication: China has opium, Islam has hashish, the West has woman." André Malraux (1901-1976) "Don't let worry kill you -- let the church help."

January 25th, 2002, 09:29 AM	#15
Quiet Thunder Registered User Join Date: May 2001 Posts: 1,050	Mess around with the options for power management in your bios. Do you have them turned off? If so, turn them all on. See if that helps.

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