Laptop data copy problem
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Thread: Laptop data copy problem

  1. February 18th, 2003, 03:35 PM #1
    Garfield99
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    Post Laptop data copy problem

    Customer came in today with a laptop problem, he was using it earlier in the day and his son knocked it off the desk while it was running in windows, the hdd popped out when it bounced, the cust put it back np but now the lappy fails 2 load in2 win98se anymore, it hangs while trying 2 load in normal mode and if u try in safe mode an error message on a black screen appears.

    I’ve attached the lappy hdd to a test bench using a converter and I can see his data in dos ok.

    If I have a second hdd attached to transfer the files he needs I’m unable 2 see his data, if the test bench hdd with a std clean load of 98se is the boot drive his drive shows up in my computer but when u open the drive there no data displayed, if u right click the drive icon and view the properties it shows half the drive has data on as it has but windows refuses 2 show any data.

    If I set the cust drive as boot drive and the test bench to secondary after its booted 2 command prompt and I try and access the d: it gives an invalid media error but I’m able to see his data ok, the only data I need from the drive for the customer is My documents,both drv's have 98se on and are Fat32 set.

    Any thoughts cus I’m kind of stuck fer ideas now thanks in advance for any assistance
    Last edited by Garfield99; February 18th, 2003 at 03:54 PM.
    The customer is always right sometimes confused, mis-informed,rude, stubborn, changeable and even downright stupid. BUT NEVER WRONG

    It doesnt matter how many times you phone us your computer wont get fixed any quicker.
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  2. February 18th, 2003, 03:42 PM #2
    Guts3d
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    Can you boot it from a floppy, then try to copy the info through dos?
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  3. February 18th, 2003, 04:33 PM #3
    Gollo
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    Ghost it and use Ghost explorer to get the data out of the drive (if you have a burner that is).
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  4. February 18th, 2003, 05:37 PM #4
    Garfield99
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    Smile

    Cheers for the input Guts3d & Gollo.

    I've not tryed a FD boot or ghost i'll try them tomorow, Thanks Again
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