Gateway Profile

Rkring1 · July 13th, 2003, 07:01 PM

I'm working on an older Gateway Profile AMD 400 w/ Windows 98 and can't get the sound drivers to install.This machine came in all messed up , DNS errors , Explorer errors , suspected virus presence , and general disaster , AOL 8 had been there and removed as well.However , it did have sound !After a format and clean install ,it will not accept Gateways sound drivers ! I searched them out by the unit serial # and by model , so I am assuming they are the right ones , and I downloaded them several times , they do not seem to be corrupt........any suggestions ?? Is it possible the sound card was dying and was the cause of some of the errors ?Other than having no sound it now runs very well.

DocPC · July 13th, 2003, 07:41 PM

Did someone add a different sound card?

Rkring1 · July 14th, 2003, 07:22 AM

I don't think so , this is a Profile remember , I believe the sound is on the board,not a conventional PC card. I believe Gateway recommends sending these in for any repair , at least on the newer ones, so I haven't taken it apart.

*NooNoo* · July 14th, 2003, 07:56 AM

Try the windows 95 drivers rather than the 98/ME - sometimes win98 doesn't like the wdm drivers but will take the vxd version very happily.

Do you know what motherboard it is?

Rkring1 · July 14th, 2003, 09:05 PM

Thanks NooNoo , I would try that , but the customer took it home as is , they just use it at camp for email and really don't care about sound..............wish it was still here though , I'd like to try that.

July 13th, 2003, 07:01 PM	#1
Rkring1 Registered User Join Date: Nov 1999 Location: Redwood , NY , USA Posts: 332	Gateway Profile I'm working on an older Gateway Profile AMD 400 w/ Windows 98 and can't get the sound drivers to install.This machine came in all messed up , DNS errors , Explorer errors , suspected virus presence , and general disaster , AOL 8 had been there and removed as well.However , it did have sound !After a format and clean install ,it will not accept Gateways sound drivers ! I searched them out by the unit serial # and by model , so I am assuming they are the right ones , and I downloaded them several times , they do not seem to be corrupt........any suggestions ?? Is it possible the sound card was dying and was the cause of some of the errors ?Other than having no sound it now runs very well.

July 13th, 2003, 07:41 PM	#2
DocPC Registered User Join Date: Sep 2000 Location: Coeur d'Alene, ID Posts: 2,900	Did someone add a different sound card? __________________ Follow this link to chat for a quicker answer! NooNoo, grover, Matridom, cc_penguin, Octavian, crazyman, Major Kong, and Mayet onboard.....And now starring Ya_know!

July 14th, 2003, 07:56 AM	#4
NooNoo Driver Terrier Join Date: Dec 2000 Location: UK Posts: 31,622	Try the windows 95 drivers rather than the 98/ME - sometimes win98 doesn't like the wdm drivers but will take the vxd version very happily. Do you know what motherboard it is? __________________ Never, ever approach a computer saying or even thinking "I will just do this quickly."

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July 14th, 2003, 07:22 AM	#3
Rkring1 Registered User Join Date: Nov 1999 Location: Redwood , NY , USA Posts: 332	I don't think so , this is a Profile remember , I believe the sound is on the board,not a conventional PC card. I believe Gateway recommends sending these in for any repair , at least on the newer ones, so I haven't taken it apart.

July 14th, 2003, 09:05 PM	#5
Rkring1 Registered User Join Date: Nov 1999 Location: Redwood , NY , USA Posts: 332	Thanks NooNoo , I would try that , but the customer took it home as is , they just use it at camp for email and really don't care about sound..............wish it was still here though , I'd like to try that.