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Old September 13th, 2003, 06:08 PM   #1
philipmcph
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Exclamation No Sound In Window$ ME

I have a system that needed a motherboard replaced. That went fine, with one exception, NO Sound. It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again. Device manager say every thing is ok yet no noise. Does any one have a solution other than Format c:
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Old September 13th, 2003, 06:13 PM   #2
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Quote:
Originally Posted by philipmcph
I have a system that needed a motherboard replaced. That went fine, with one exception, NO Sound. It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again. Device manager say every thing is ok yet no noise. Does any one have a solution other than Format c:
Remove the sound drivers in device manager and reboot.
See if the OS asks for drivers or finds them automatically.
USE the ones included with the mainboard cd if it asks.
IOW choose cancel and then start the mb cd.
" It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again"
That hasn't been my xp.
What OS?
Welcome back to windrivers=which is exactly what you need!

Last edited by TripleRLtd; September 13th, 2003 at 06:15 PM.
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Old September 13th, 2003, 06:16 PM   #3
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The OS is windows ME.
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Old September 13th, 2003, 06:22 PM   #4
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The mobo is a ECS P4VXASD2+.
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Last edited by NooNoo; September 13th, 2003 at 09:45 PM.
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Old September 13th, 2003, 06:38 PM   #5
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I removed and then reinstalled. Still no sound.
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Old September 13th, 2003, 07:28 PM   #6
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Quote:
Originally Posted by philipmcph
I removed and then reinstalled. Still no sound.
HOW did you reinstall?
Did ME find and install
or did you use the CD?
Also, try speakers that you KNOW work.
Under Sound Devices in Device Mgr what is listed?
I am assuming that the sound worked alright before as well.
Was the mb an exact replacement?
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Old September 13th, 2003, 07:37 PM   #7
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Quote:
Originally Posted by TripleRLtd
HOW did you reinstall?
Did ME find and install
or did you use the CD?
Also, try speakers that you KNOW work.
Under Sound Devices in Device Mgr what is listed?
I am assuming that the sound worked alright before as well.
Was the mb an exact replacement?
I used the CD, The Mobo is not an exact replacement. And I am using head phones that I know work.
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Old September 13th, 2003, 07:39 PM   #8
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Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........
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Old September 13th, 2003, 07:44 PM   #9
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Quote:
Originally Posted by DocPC
Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........
While in safe mode, when I click on the setup exe i get an error message that reads "VIA AC97 chipset no found on this system!"
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Old September 13th, 2003, 07:47 PM   #10
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Quote:
Originally Posted by DocPC
Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........
I love to learn new things. I didn't know you could install device drivers in safe mode. Keep teaching this old dog new tricks. Eboy
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Old September 13th, 2003, 07:51 PM   #11
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Crapsicles.......Windows ME.......didn't read that bit at first......The aforementioned scenario works in 2k and XP.....
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Old September 13th, 2003, 09:26 PM   #12
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OK - Win ME and WDM drivers... lets check a few symptoms.

Do the sound drivers install, show up in device manager but when you go to multimedia the playback and record devices are greyed out or not there?

If so, get the 95/98 VXD version of the drivers and install those.

You replaced the motherboard, but it almost sounds like you are using the same drivers as for the old motherboard - that may also be the problem.

If so post the motherboard make and model (and the old one for comparison) - lets go driver hunting for the RIGHT ac97 via drivers!

Edit: Duh - you mentioned the board on the first page - Here are the current drivers on via arena There are the 95/98 drivers - It can be a bit of fiddle getting unsigned drivers to work in ME... but often where ac97 wdms fail, the vxd's triumph.

P. S.
When via ac97 first came out one of the regulars here had to hack the inf to get it to install right.... lots of people downloaded that particular "custom" driver
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Last edited by NooNoo; September 13th, 2003 at 09:40 PM.
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Old September 14th, 2003, 01:29 AM   #13
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Quote:
Originally Posted by NooNoo
OK - Win ME and WDM drivers... lets check a few symptoms.

Do the sound drivers install, show up in device manager but when you go to multimedia the playback and record devices are greyed out or not there?

If so, get the 95/98 VXD version of the drivers and install those.

You replaced the motherboard, but it almost sounds like you are using the same drivers as for the old motherboard - that may also be the problem.

If so post the motherboard make and model (and the old one for comparison) - lets go driver hunting for the RIGHT ac97 via drivers!

Edit: Duh - you mentioned the board on the first page - Here are the current drivers on via arena There are the 95/98 drivers - It can be a bit of fiddle getting unsigned drivers to work in ME... but often where ac97 wdms fail, the vxd's triumph.

P. S.
When via ac97 first came out one of the regulars here had to hack the inf to get it to install right.... lots of people downloaded that particular "custom" driver
I would love to have this hack. I don't. I have tried the drivers you mention. They didn't work either.
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Old September 14th, 2003, 06:04 AM   #14
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Quote:
Originally Posted by philipmcph
I would love to have this hack. I don't. I have tried the drivers you mention. They didn't work either.
We have applied any chipset patches too ? (before this?) ... there's also at least two versions of the sound driver dependant on 'southbridge' of the motherboard (did Noo google the 'right' one for you ? the one on the manufacturers site should be correct as opposed to 'take your best guess' on the VIA site) try using this ecs link ECS sound drivers (probably the one you had originally) but you need to install the damn thing correctly now that it thinks its using the WDM version !

Go update the driver via device manager & point it to the 98 directory (hopefully) contained in those drivers, don't try redecting it already thinks it has the right driver(it does but the WDM doesn't always work in ME), no doubt ME will whinge & moan about this, but after a re-tard I think it'll work ....

(the hacked .inf Noo talks about just changes the driver loction to this 98 style .vxd driver as opposed to a WDM (windows driver model) style driver, I think !)
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Old September 14th, 2003, 09:45 AM   #15
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Correct Confus-ed

Now philipmcph, you really need to give us a bit more feed back than it doesn't work. What doesn't, what if any are the errors, what does device manager report in both normal and safe mode? What does the multimedia applet in control panel show?

What was the previous board you had?

Have you looked at the files that have been installed and been through in safe mode and renamed them so windows can't just reinstall the wrong version again?

Have you checked in the registry to see what sound is showing up in the enum keys?

We can move forward as soon as you answer these questions.
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