No Sound In Window$ ME

philipmcph · September 13th, 2003, 06:08 PM

I have a system that needed a motherboard replaced. That went fine, with one exception, NO Sound. It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again. Device manager say every thing is ok yet no noise. Does any one have a solution other than Format c:

TripleRLtd · September 13th, 2003, 06:13 PM

Quote:

Originally Posted by philipmcph

I have a system that needed a motherboard replaced. That went fine, with one exception, NO Sound. It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again. Device manager say every thing is ok yet no noise. Does any one have a solution other than Format c:

Remove the sound drivers in device manager and reboot.
See if the OS asks for drivers or finds them automatically.
USE the ones included with the mainboard cd if it asks.
IOW choose cancel and then start the mb cd.
" It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again"
That hasn't been my xp.
What OS?
Welcome back to windrivers=which is exactly what you need!

philipmcph · September 13th, 2003, 06:16 PM

The OS is windows ME.

philipmcph · September 13th, 2003, 06:22 PM

The mobo is a ECS P4VXASD2+.

philipmcph · September 13th, 2003, 06:38 PM

I removed and then reinstalled. Still no sound.

TripleRLtd · September 13th, 2003, 07:28 PM

Quote:

Originally Posted by philipmcph

I removed and then reinstalled. Still no sound.

HOW did you reinstall?
Did ME find and install
or did you use the CD?
Also, try speakers that you KNOW work.
Under Sound Devices in Device Mgr what is listed?
I am assuming that the sound worked alright before as well.
Was the mb an exact replacement?

philipmcph · September 13th, 2003, 07:37 PM

Quote:

Originally Posted by TripleRLtd

HOW did you reinstall?
Did ME find and install
or did you use the CD?
Also, try speakers that you KNOW work.
Under Sound Devices in Device Mgr what is listed?
I am assuming that the sound worked alright before as well.
Was the mb an exact replacement?

I used the CD, The Mobo is not an exact replacement. And I am using head phones that I know work.

DocPC · September 13th, 2003, 07:39 PM

Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........

philipmcph · September 13th, 2003, 07:44 PM

Quote:

Originally Posted by DocPC

Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........

While in safe mode, when I click on the setup exe i get an error message that reads "VIA AC97 chipset no found on this system!"

eboyjones · September 13th, 2003, 07:47 PM

Quote:

Originally Posted by DocPC

Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........

I love to learn new things. I didn't know you could install device drivers in safe mode. Keep teaching this old dog new tricks.

Eboy

DocPC · September 13th, 2003, 07:51 PM

Crapsicles.......Windows ME.......didn't read that bit at first......The aforementioned scenario works in 2k and XP.....

*NooNoo* · September 13th, 2003, 09:26 PM

OK - Win ME and WDM drivers... lets check a few symptoms.

Do the sound drivers install, show up in device manager but when you go to multimedia the playback and record devices are greyed out or not there?

If so, get the 95/98 VXD version of the drivers and install those.

You replaced the motherboard, but it almost sounds like you are using the same drivers as for the old motherboard - that may also be the problem.

If so post the motherboard make and model (and the old one for comparison) - lets go driver hunting for the RIGHT ac97 via drivers!

Edit: Duh - you mentioned the board on the first page - Here are the current drivers on via arena There are the 95/98 drivers - It can be a bit of fiddle getting unsigned drivers to work in ME... but often where ac97 wdms fail, the vxd's triumph.

P. S.
When via ac97 first came out one of the regulars here had to hack the inf to get it to install right.... lots of people downloaded that particular "custom" driver

philipmcph · September 14th, 2003, 01:29 AM

Quote:

Originally Posted by NooNoo

OK - Win ME and WDM drivers... lets check a few symptoms.

Do the sound drivers install, show up in device manager but when you go to multimedia the playback and record devices are greyed out or not there?

If so, get the 95/98 VXD version of the drivers and install those.

You replaced the motherboard, but it almost sounds like you are using the same drivers as for the old motherboard - that may also be the problem.

If so post the motherboard make and model (and the old one for comparison) - lets go driver hunting for the RIGHT ac97 via drivers!

Edit: Duh - you mentioned the board on the first page - Here are the current drivers on via arena There are the 95/98 drivers - It can be a bit of fiddle getting unsigned drivers to work in ME... but often where ac97 wdms fail, the vxd's triumph.

P. S.
When via ac97 first came out one of the regulars here had to hack the inf to get it to install right.... lots of people downloaded that particular "custom" driver

I would love to have this hack. I don't. I have tried the drivers you mention. They didn't work either.

confus-ed · September 14th, 2003, 06:04 AM

Quote:

Originally Posted by philipmcph

I would love to have this hack. I don't. I have tried the drivers you mention. They didn't work either.

We have applied any chipset patches too ? (before this?) ... there's also at least two versions of the sound driver dependant on 'southbridge' of the motherboard (did Noo google the 'right' one for you ? the one on the manufacturers site should be correct as opposed to 'take your best guess' on the VIA site) try using this ecs link ECS sound drivers (probably the one you had originally) but you need to install the damn thing correctly now that it thinks its using the WDM version !

Go update the driver via device manager & point it to the 98 directory (hopefully) contained in those drivers, don't try redecting it already thinks it has the right driver(it does but the WDM doesn't always work in ME), no doubt ME will whinge & moan about this, but after a re-tard I think it'll work ....

(the hacked .inf Noo talks about just changes the driver loction to this 98 style .vxd driver as opposed to a WDM (windows driver model) style driver, I think !)

*NooNoo* · September 14th, 2003, 09:45 AM

Correct Confus-ed

Now philipmcph, you really need to give us a bit more feed back than it doesn't work. What doesn't, what if any are the errors, what does device manager report in both normal and safe mode? What does the multimedia applet in control panel show?

What was the previous board you had?

Have you looked at the files that have been installed and been through in safe mode and renamed them so windows can't just reinstall the wrong version again?

Have you checked in the registry to see what sound is showing up in the enum keys?

We can move forward as soon as you answer these questions.

September 13th, 2003, 06:08 PM	#1
philipmcph Registered User Join Date: Jul 2001 Location: Ontario Posts: 11	No Sound In Window$ ME I have a system that needed a motherboard replaced. That went fine, with one exception, NO Sound. It has been my experience that when a machine has an onboard sound card and you change the motherboard these darn AC97 drivers never work again. Device manager say every thing is ok yet no noise. Does any one have a solution other than Format c: __________________ May the force be with you !

September 13th, 2003, 06:16 PM	#3
philipmcph Registered User Join Date: Jul 2001 Location: Ontario Posts: 11	The OS is windows ME. __________________ May the force be with you !

September 13th, 2003, 06:22 PM	#4
philipmcph Registered User Join Date: Jul 2001 Location: Ontario Posts: 11	The mobo is a ECS P4VXASD2+. __________________ May the force be with you ! Last edited by NooNoo; September 13th, 2003 at 09:45 PM.

September 13th, 2003, 06:38 PM	#5
philipmcph Registered User Join Date: Jul 2001 Location: Ontario Posts: 11	I removed and then reinstalled. Still no sound. __________________ May the force be with you !

September 13th, 2003, 07:39 PM	#8
DocPC Registered User Join Date: Sep 2000 Location: Coeur d'Alene, ID Posts: 2,900	Copy the sound drivers to a folder on your desktop. Boot into safe mode. Go to device manager and remove all the devices referencing the sound card including the ghost devices. Do Not Re-boot.....Install the drivers from the folder........ __________________ Follow this link to chat for a quicker answer! NooNoo, grover, Matridom, cc_penguin, Octavian, crazyman, Major Kong, and Mayet onboard.....And now starring Ya_know!

September 13th, 2003, 07:51 PM	#11
DocPC Registered User Join Date: Sep 2000 Location: Coeur d'Alene, ID Posts: 2,900	Crapsicles.......Windows ME.......didn't read that bit at first......The aforementioned scenario works in 2k and XP..... __________________ Follow this link to chat for a quicker answer! NooNoo, grover, Matridom, cc_penguin, Octavian, crazyman, Major Kong, and Mayet onboard.....And now starring Ya_know!

September 13th, 2003, 09:26 PM	#12
NooNoo Driver Terrier Join Date: Dec 2000 Location: UK Posts: 31,622	OK - Win ME and WDM drivers... lets check a few symptoms. Do the sound drivers install, show up in device manager but when you go to multimedia the playback and record devices are greyed out or not there? If so, get the 95/98 VXD version of the drivers and install those. You replaced the motherboard, but it almost sounds like you are using the same drivers as for the old motherboard - that may also be the problem. If so post the motherboard make and model (and the old one for comparison) - lets go driver hunting for the RIGHT ac97 via drivers! Edit: Duh - you mentioned the board on the first page - Here are the current drivers on via arena There are the 95/98 drivers - It can be a bit of fiddle getting unsigned drivers to work in ME... but often where ac97 wdms fail, the vxd's triumph. P. S. When via ac97 first came out one of the regulars here had to hack the inf to get it to install right.... lots of people downloaded that particular "custom" driver __________________ Never, ever approach a computer saying or even thinking "I will just do this quickly." Last edited by NooNoo; September 13th, 2003 at 09:40 PM.

September 14th, 2003, 09:45 AM	#15
NooNoo Driver Terrier Join Date: Dec 2000 Location: UK Posts: 31,622	Correct Confus-ed Now philipmcph, you really need to give us a bit more feed back than it doesn't work. What doesn't, what if any are the errors, what does device manager report in both normal and safe mode? What does the multimedia applet in control panel show? What was the previous board you had? Have you looked at the files that have been installed and been through in safe mode and renamed them so windows can't just reinstall the wrong version again? Have you checked in the registry to see what sound is showing up in the enum keys? We can move forward as soon as you answer these questions. __________________ Never, ever approach a computer saying or even thinking "I will just do this quickly."

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