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Laptops/PDAs/Smartphones Questions about Laptops, Notebooks, PDAs and Smartphones.

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Old December 5th, 2003, 04:10 AM   #1
michael
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safe mode

Hi, I just can,t get out of safe mode, the unit is a fujitsu lifebook, wins me. I replaced the hard drive from my old laptop. the system up and runs but I cannot get full colour only 16 colours. I have tryed to restore but no joy there. tryed changing setting for monitior and adapter no joy it just keeps going back to safe mode. I tryed to uninstall me but it will not allow me. I have connected to windows update and downloaded all their updates but still nothing works. I only have an A drive, no cd rom and the laptop is networked to my pc and can excess the interinet.
please any ideas out there. Its driving me mad. O one thing the old hard drive was taken out due to incomplete software package but I am unable to reload due to lack of cd rom and the fact that the laptop will not find a usb external cd rom I had.
Hope someone outthere can help
thanks
michael
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Old December 5th, 2003, 04:30 AM   #2
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Welcome to windrivers.

First in safe mode you are only going to get 16 colors as the driver for you video card is not loaded.

Second while in safe mode have you tried a full scandisk with the "fix errors"
box checked.

Third when you are booting up your system are you getting any error messages. These messages will help us figure out your problem.

Let us know what happens.
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Old December 5th, 2003, 05:56 AM   #3
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hi thanks for trying to help, There are no error messages, the system starts ok, but only in 16 colours( thats safe mode I think ) I have run scandisk with fix errors around 10 times with no result.
In the device manager there is a ? on other devices, sub PCI Multimedia audio device, apart from that all looks ok.
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Old December 5th, 2003, 06:00 AM   #4
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Make sure you have audio drivers for that device with "?" and delete it. See if that gets you out of safe mode.
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Old December 5th, 2003, 06:49 AM   #5
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Quote:
Originally Posted by eboyjones
Make sure you have audio drivers for that device with "?" and delete it. See if that gets you out of safe mode.
He isn't in safe mode !!! else how did he manage to visit windows update ? modems, network cards etc don't work in that because as you quite correctly said earlier it doesn't load the drivers

Its pretty god damn easy to tell ... it says 'safe mode' on all four corners & you get a little message telling you that you are 'there' before you can do anything else !

What he needs to do is update his video driver ! that's what is restricting him to 16 colours, as at the moment my guess is that for video adapter he has a device 'standard vga'... to check open device manager, open the heading 'display adapters' - post what it says there please.

All the drivers for a fujitsu lifebook are here @fujitsu (pick your model) - once you've downloaaded & saved those you should be able to update your current 'default windows choice' to what actually is there but windows (whatever version it is) didn't recognise fully

Hopefully this'll fix up your usb issue too, your old hard drive had all this stuff on it - we just need to go get it again.
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Old December 5th, 2003, 07:44 AM   #6
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Quote:
Originally Posted by confus-ed
He isn't in safe mode !!! else how did he manage to visit windows update ? modems, network cards etc don't work in that because as you quite correctly said earlier it doesn't load the drivers
.
I hate it when people point out the obvious I missed , wrong thread?
Oh well up too late.
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Old December 5th, 2003, 07:58 AM   #7
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Quote:
Originally Posted by confus-ed
He isn't in safe mode !!!
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Old December 5th, 2003, 08:04 AM   #8
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Quote:
Originally Posted by eboyjones
I hate it when people point out the obvious I missed , wrong thread?
Oh well up too late.
Merely confus-ed !
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Old December 5th, 2003, 08:06 AM   #9
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Michael, go to where confus-ed links to and download EVERY driver available for that laptop and store in a folder you name "Fujitsu Drivers" for easy access.
Still I wonder: it being MEeeek, why wouldn't the USB drivers load properly?
External USB CD's are supported natively in ME.
Something else may be amiss here, but lets do this one step at a time.
And, welcome to WinDrivers.
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Old December 5th, 2003, 08:43 AM   #10
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why wouldn't the USB drivers load properly
Chipset patches or supplemental drivers if its VIA controller
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Old December 5th, 2003, 08:58 AM   #11
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ok, been playing around, downloaded display driver from fujitsu web site, still no joy, but on playing around this message came up.
display properties. at this time display properties are limited to trouble shooting change only. and it goes on to say that once you have restated successfully you will be able to change settings.
I hope from this someone may be able to help.
this is a lifebook B2031, and the adapter is NeoMagicGraph128XD.
THANKS
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Old December 5th, 2003, 09:29 AM   #12
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Quote:
Originally Posted by michael
ok, been playing around, downloaded display driver from fujitsu web site, still no joy, but on playing around this message came up.
display properties. at this time display properties are limited to trouble shooting change only. and it goes on to say that once you have restated successfully you will be able to change settings.
I hope from this someone may be able to help.
this is a lifebook B2031, and the adapter is NeoMagicGraph128XD.
THANKS
michael
I don't see that model number at their site.
Anyway, this usually means the driver didn't initialize properly.
Have you rebooted to see it works right?
If not, you may have to reinstall the driver.
Let us know and if that is a correct model (perhaps it is another country model #).
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Old December 5th, 2003, 09:31 AM   #13
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Windows may very well have got confus-ed ... depends just what you did with the downloaded driver.

What you needed to do was to open device manager & update the drivers of whatever it had decided was your video card.

I suspect you may now have two instances of a video controller present in device manager, have a look & tell us.
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Old December 5th, 2003, 11:43 AM   #14
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OK, here we go again ;-)display readings
adapter; standard PCI Graphics Adapter (VGA)
monitor; Fujitsu 1554G+
performance set at none
colour management; diamond Compatible 9300K G2.2

I have no idea if any of the above are correct, bar the monitor which I took off the Fujitsu web site.
I have tryed downloading most things from the windows web site with no joy.
What I now is a small screen which will not go up from 16 colour and 680x680. and as stated the laptop once said it was stuck in trouble shooting mode.
I have checked the device manage and nothing was double booked. The only ? was on a PCI Mulimede device which I have disabled
I hope this gives you some leads,
michael
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Old December 5th, 2003, 11:49 AM   #15
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Quote:
Originally Posted by michael
OK, here we go again ;-)display readings
adapter; standard PCI Graphics Adapter (VGA)
monitor; Fujitsu 1554G+
performance set at none
colour management; diamond Compatible 9300K G2.2

I have no idea if any of the above are correct, bar the monitor which I took off the Fujitsu web site.
I have tryed downloading most things from the windows web site with no joy.
What I now is a small screen which will not go up from 16 colour and 680x680. and as stated the laptop once said it was stuck in trouble shooting mode.
I have checked the device manage and nothing was double booked. The only ? was on a PCI Mulimede device which I have disabled
I hope this gives you some leads,
michael
Try this:
Extract the video driver download in a special folder named Fujitsu Video.
Go to Device Manager and right click on the listed Standard PCI Video and choose Properties.
Then choose update driver and point to the extracted video driver download and choose OK/Apply.
Tell us what happens or whether there is some other problem.
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