Intellisync Problem

Stalemate · February 10th, 2004, 09:17 AM

"An error has occured in DSSetupInstall.exe and the application will be shut down".

No matter how many times the application has been removed and re-installed, this error keeps occuring and prevents even the initial configuration of the application.

The Intellisync application is being installed concurrently on a WinXP laptop (admin rights) so that the user can sync a Dell Axim PocketPC with both Notes (corporate, thru Intellisync) and Outlook (mostly personal thru ActiveSync).

Previously, Intellisync was running with Palm's Hotsync to manage data with a Palm Zire71 and no issues were occuring then.

Does anyone have any ideas at all how to resolve this?

confus-ed · February 10th, 2004, 09:36 AM

No idea whatsoever ... but when your Intel is sync-ed you'll know

*NooNoo* · February 10th, 2004, 02:11 PM

Is there a more information link on that error message?

Stalemate · February 10th, 2004, 04:08 PM

None whatsoever, but the problem has been resolved. Thank you.

The issue lay in the fact that the Intellisync installer was an older version.

The latest trial version demonstrated none of those glitches, so the client will be purchasing it.

February 10th, 2004, 09:17 AM	#1
Stalemate Registered User Join Date: May 2001 Location: d4-e5 Posts: 15,085	Intellisync Problem "An error has occured in DSSetupInstall.exe and the application will be shut down". No matter how many times the application has been removed and re-installed, this error keeps occuring and prevents even the initial configuration of the application. The Intellisync application is being installed concurrently on a WinXP laptop (admin rights) so that the user can sync a Dell Axim PocketPC with both Notes (corporate, thru Intellisync) and Outlook (mostly personal thru ActiveSync). Previously, Intellisync was running with Palm's Hotsync to manage data with a Palm Zire71 and no issues were occuring then. Does anyone have any ideas at all how to resolve this? __________________ Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so. *-Douglas Adams*

February 10th, 2004, 02:11 PM	#3
NooNoo Driver Terrier Join Date: Dec 2000 Location: UK Posts: 31,622	Is there a more information link on that error message? __________________ Never, ever approach a computer saying or even thinking "I will just do this quickly."

February 10th, 2004, 04:08 PM	#4
Stalemate Registered User Join Date: May 2001 Location: d4-e5 Posts: 15,085	None whatsoever, but the problem has been resolved. Thank you. The issue lay in the fact that the Intellisync installer was an older version. The latest trial version demonstrated none of those glitches, so the client will be purchasing it. __________________ Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so. *-Douglas Adams*

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February 10th, 2004, 09:36 AM	#2
confus-ed Geezer Join Date: Jul 1999 Location: In front of my PC.... Posts: 13,091	No idea whatsoever ... but when your Intel is sync-ed* you'll know*