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| Laptops/PDAs/Smartphones Questions about Laptops, Notebooks, PDAs and Smartphones. |
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April 6th, 2004, 11:17 AM
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#1 |
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Registered User
Join Date: Mar 2003
Location: Northern Canada
Posts: 2,461
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Locked out of an IBM think pad
I have a customer with a IBM notebook and all it now gets is a black screen with a lock in the top left hand corner. I know this customer and I sold him the lap top. He doesn't know the password and IBM is unwilling to help... I can't format of even F-disk the hard drive on another computer to try and get rid of this dumb *** thing.... does any one have an Idea ???
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 I'm not Satan ... I'm just one of his highly placed minions
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April 6th, 2004, 11:20 AM
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MegaMod
Join Date: Aug 1999
Location: Winnipeg, MB
Posts: 2,582
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IBM requires you to send them the laptop for password removal I believe. They will not help you break the password in any way. SO unless the customer jogs his memory somehow, he's going to be stuck paying for the mistake.
You could also try these guys: http://www.nortek.on.ca/hdd_pw.html
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"we're all amateurs, it's just that some of us are more professional about it than others" ----George Carlin The above post is © Damned Angel 1999-Present Last edited by Damned Angel; April 6th, 2004 at 11:23 AM. |
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April 6th, 2004, 11:41 AM
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#3 | |
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Registered User
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Location: Northern Canada
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Quote:
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April 6th, 2004, 11:45 AM
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#4 |
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Registered User
Join Date: Sep 2000
Location: Coeur d'Alene, ID
Posts: 2,900
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The password is most likely in the BIOS. Changing the hard drive won't help.
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April 6th, 2004, 01:29 PM
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#5 |
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Driver Terrier
Join Date: Dec 2000
Location: UK
Posts: 31,622
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It's worse than that Doc, Supervisor password has its own chip on the motherboard, which also sets the hdd password. Pay up time I am afraid.
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April 6th, 2004, 05:02 PM
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#6 |
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Registered User
Join Date: Mar 2003
Location: Northern Canada
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It's right in the Hard Drive even if you take the hard drive out of the system and put it in another system you still can't look at the data or even fdisk it.
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