Comp. wont play (recognize) any sound (files)

[Papichulo7143]

Hello,

I recently am experiencing a sound dilemma. My computer has long been working quirk free. I disconnected and the reconnected in a new location. When I reconnected the computer, I soon found that NO sounds worked:

I tried to access my music files: File types not recognized

I tried to play the windows theme sounds: "file may be damaged or may use an unrecognized compression format..."

I tried to test my sound device hardware: Sound Hardware cannot play sounds

I tried Control Panel>Sound & Audio Devices> Sound> Device Playback> Advanced: error- DirectSound settings not available

I tried to play movies (avi) and receive notice that the audio for the movie is missing or something, and am advised to close out or play without audio.

I have been through the device manager, and the sound card Creative AudioPCI (ES1371,ES1373) (WDM) is enabled and "working properly". I haven't the slightest as to what is wrong.

I have never had a problem to date, and can't seem to figure where it exists now. I even went to services.msc and checked windows audio services... it's fine.

Will you assist me in my quest? MUSIC IS MY LIFE!

SPECS:

Unit: OEM Prebuilt
Intel Celeron CPU 1.7 GHz

O/S: MS Windows XP

Mother Board: I don't know

Sound Card: Creative AudioPCI (ES1371,ES1373) (WDM)

[TripleRLtd]

Hey Papi: welcome to Wd, and don't cry, alright? We'll get to the bottom of this.
First off, go back to Device Manager and remove your sound device. Then, go to Add/Remove Programs and remove anything related to your sound card.
Then reboot and let XP redetect everthing. Then, let us know if it works.

[Papichulo7143]

Thank you for the reassuring words.


I would like to do this; however, I don't have my original cd's in order to reinstall windows xp and it's components or drivers. Won't I lose functionality of my sound card without that (as if it were working at the moment anyway)?

Hey Papi: welcome to Wd, and don't cry, alright? We'll get to the bottom of this.
First off, go back to Device Manager and remove your sound device. Then, go to Add/Remove Programs and remove anything related to your sound card.
Then reboot and let XP redetect everthing. Then, let us know if it works.