Can anyone help me please?
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Thread: Can anyone help me please?

  1. #1
    Registered User sam225's Avatar
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    Can anyone help me please?

    I have this virus that only AVG catches. It says it's a Backdoor.HaxDoor.2.T
    and it is found in C:\\WINDOWS\system32\debugg.dll

    I'll wait to post my HiJackThis log. I am such a moron when it comes to PC security.

  2. #2
    Driver Terrier NooNoo's Avatar
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    Welcome to Windrivers sam225
    this what norton says about it Hope you didn't keep your passwords on that machine! Removal instructions are there, read the whole document.

  3. #3
    Registered User GrandDad's Avatar
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    Quote Originally Posted by NooNoo
    Welcome to Windrivers sam225
    http://securityresponse.symantec.com...r.haxdoor.htmlthis what norton says about it Hope you didn't keep your passwords on that machine! Removal instructions are there, read the whole document.



    well I see you fixed it.

  4. #4
    Registered User sam225's Avatar
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    No Luck

    I tried what NAV suggested first thing this morning.

    I'm unable to find this:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\MPRServices\
    TestService\MPRServices\TestServices

    or

    the JSDAPI.exe in the process.

    or

    SMTAPI.SYS in the \system32\ folder.

    I tried deleting it in SAFE mode (couldn't get to it) and I've tried Trojan Hunter and Tauscan. Nothing finds it other than AVG but AVG doesn't have any info about it on Grisoft.com

    Any other suggestions? Does it matter when it's... HaxDoor.2.T as compared to that on the Symantec site ...Kaxdoor.i ?

    Quote Originally Posted by sam225
    I have this virus that only AVG catches. It says it's a Backdoor.HaxDoor.2.T
    and it is found in C:\\WINDOWS\system32\debugg.dll

    I'll wait to post my HiJackThis log. I am such a moron when it comes to PC security.

  5. #5
    Driver Terrier NooNoo's Avatar
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    yes, its a variant, so some things will be different... got that hijack log yet?

  6. #6
    Registered User sam225's Avatar
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    HiJackThis Log

    Quote Originally Posted by NooNoo
    yes, its a variant, so some things will be different... got that hijack log yet?
    I'm sorry. Her is my Log.

    Logfile of HijackThis v1.98.0
    Scan saved at 4:32:40 PM, on 7/29/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\program files\support.com\client\bin\tgcmd.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\ezSP_Px.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L 1.EXE
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\PROGRA~1\Agnitum\TAUSCA~1.7\taumon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HiJackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://thesearchmall.com/index.php
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dslstart.verizon.net/vzn.dsl/....htm?ver=4448&
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2L 1.EXE /P19 "EPSON Stylus CX6400" /O6 "USB001" /M "Stylus CX6400"
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"
    O4 - HKLM\..\Run: [Tau Monitor] C:\PROGRA~1\Agnitum\TAUSCA~1.7\taumon.exe
    O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - Global Startup: Billminder.lnk = C:\Program Files\Quicken\billmind.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
    O4 - Global Startup: Quicken Startup.lnk = C:\Program Files\Quicken\QWDLLS.EXE
    O4 - Global Startup: Verizon Online Dialer.lnk = F:\bin\Components\ConnectionManager\Verizon Online.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
    O15 - Trusted Zone: *.mt-download.com
    O16 - DPF: DigiChat Applet - http://albany.digi-net.com/DigiChat/.../Client_IE.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
    O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - http://www.thesearchmall.com/toolbar/winsrm32.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://www.shscares.org/lawson/msxml4.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...ect/PCInfo.CAB
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O21 - SSODL: System - {1D2EB6E0-89EE-42C2-AC3E-4BA2690FBD84} - C:\WINDOWS\system32\system32.dll (file missing)

  7. #7
    Driver Terrier NooNoo's Avatar
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    ok you still have trojans

    taumon.exe

    Go to http://housecall.antivirus.com and run the online scan.... will run up a list of stuff to delete with hijack in a few.

  8. #8
    Driver Terrier NooNoo's Avatar
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    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://thesearchmall.com/index.php


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://thesearchmall.com/index.php

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1

    O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
    O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server

    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

    O15 - Trusted Zone: *.mt-download.com

    O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - http://www.thesearchmall.com/toolbar/winsrm32.cab


    ouch! this is not a trojan guard at all! O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

    Get rid of that lot by running hijack this in safe mode.

    The processes are hidden which is why you cannot track it down.... go find and delete the files using explorer. If you cannot delete them, then check task manager in safe mode, see if they show up.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  9. #9
    Registered User sam225's Avatar
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    Thanks...

    Quote Originally Posted by NooNoo
    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://thesearchmall.com/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://thesearchmall.com/index.php


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://thesearchmall.com/index.php

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1

    O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: TheSearchMall.com Bar - {4B8F38C7-62FC-4762-B9A0-27E63F768167} - C:\WINDOWS\System32\winsrm32.dll
    O4 - HKLM\..\Run: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server

    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

    O15 - Trusted Zone: *.mt-download.com

    O16 - DPF: {41D13E9A-BB94-402A-8502-AFA78526B63D} (iiittt Class) - http://www.thesearchmall.com/toolbar/winsrm32.cab


    ouch! this is not a trojan guard at all! O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 3.9\THGuard.exe"

    Get rid of that lot by running hijack this in safe mode.

    The processes are hidden which is why you cannot track it down.... go find and delete the files using explorer. If you cannot delete them, then check task manager in safe mode, see if they show up.

    First off, "Thank you so much for taking the time to help me with this problem! I truly appreciate it!"

    I ran the "Housecall" and it didn't find anything. Should I run HiJack in safe mode and then delete all of the things you have listed that you picked out of my log?
    I'm pretty smart when it comes to some things, but I am a complete idiot when it comes to this stuff. Sorry.

  10. #10
    Registered User sam225's Avatar
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    One more thing... for now.

    Quote Originally Posted by sam225
    First off, "Thank you so much for taking the time to help me with this problem! I truly appreciate it!"

    I ran the "Housecall" and it didn't find anything. Should I run HiJack in safe mode and then delete all of the things you have listed that you picked out of my log?
    I'm pretty smart when it comes to some things, but I am a complete idiot when it comes to this stuff. Sorry.

    What was that taumon.exe? I clicked the link and read what Symantec has to say about it, but I can't find it on my computer. Do I have it?

  11. #11
    Driver Terrier NooNoo's Avatar
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    You do have it, it shows up in the hijack this log.

    Yes go to safe mode, run hijack this, make a note of the log, tell it to fix the stuff I listed. Now go look for any of the file names listed in the hijack log - for instance
    O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
    hijack this tells you precisely where it is - it may be a hidden and/or system file, it may be set to read only. Allow viewing of hidden and system files by opening my computer, tools, folder options - under hidden files and folders uncheck every box and check the radio button "show hidden files and folders" XP will warn you - accept the warning.

    To unset readonly on a file right click the file, properties, uncheck the read only box and apply. If the system is not using the file you can now delete it. If it is, start task manager and go to the process tab... see if you can find the file listed there, if you do, right click and end process tree. Now try and delete the file again.

    It is important to do these in safe mode because most of the processes and drivers are not running and it makes it easier to search and destroy the baddies.
    Never, ever approach a computer saying or even thinking "I will just do this quickly."

  12. #12
    Registered User sam225's Avatar
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    Ok

    Quote Originally Posted by NooNoo
    You do have it, it shows up in the hijack this log.

    Yes go to safe mode, run hijack this, make a note of the log, tell it to fix the stuff I listed. Now go look for any of the file names listed in the hijack log - for instance
    O2 - BHO: ohb - {0AEE4D0C-4B38-4196-AE32-70ACE5656647} - C:\WINDOWS\System32\winsrm32.dll
    hijack this tells you precisely where it is - it may be a hidden and/or system file, it may be set to read only. Allow viewing of hidden and system files by opening my computer, tools, folder options - under hidden files and folders uncheck every box and check the radio button "show hidden files and folders" XP will warn you - accept the warning.

    To unset readonly on a file right click the file, properties, uncheck the read only box and apply. If the system is not using the file you can now delete it. If it is, start task manager and go to the process tab... see if you can find the file listed there, if you do, right click and end process tree. Now try and delete the file again.

    It is important to do these in safe mode because most of the processes and drivers are not running and it makes it easier to search and destroy the baddies.

    Ok, I deleted most of what you said, except for the FlashGet things. Some of the other items I couldn't find when in safe mode. Can I go to HiJackThis OUT of safe mode and fix them? How do I know what the processes are? How do I get rid of the "debugg.dll" file that is the haxdoor virus?

    Thank you again.

  13. #13
    Registered User sam225's Avatar
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    Did what you said...

    Quote Originally Posted by sam225
    Ok, I deleted most of what you said, except for the FlashGet things. Some of the other items I couldn't find when in safe mode. Can I go to HiJackThis OUT of safe mode and fix them? How do I know what the processes are? How do I get rid of the "debugg.dll" file that is the haxdoor virus?

    Thank you again.

    Ok NooNoo Sir:

    I did exactly what you said for me to do. But I still can't get rid of the debugg.dll or the w32_ss.exe files that are said to be viruses? What should I do now?

    Thanks again.

  14. #14
    Driver Terrier NooNoo's Avatar
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    Do another hijack this in safe mode and post it please. Need to see the processes running...

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