Samsung TS-H542A problems

[caboulto]

Ok. I just purchased a Samsung TS-H542A DVD writer. I have this in an external enclosure, hooked up to my IBM laptop via a USB 2.0 pcmcia card. It came with Nero Express software. Everything works up to the point where it begans the burn, then the thing just hangs. On Nero, the recorder buffer level never goes above zero and the whole program freezes. Also, its seems that once it starts to hang, all activity in the drive stops - there are activity LED's on the enclosure and they stop lighting up once it hangs.

From this point, because the program is frozen, I have to end it via task manager. But then, the computer does not recognize my drive, I cannot do anything else and I have to reboot. Because of this, I cannot post any kind of error log because I cannot do anything.

I have tried installing the lastest firmware from samsung-odd, but I get an error saying that "flash Cmd failed". Incidentally, when this error pops up, the same things happens as described above - no activity on the drive, computer cannot recognize it any longer, computer freezes up.

One last thing. I have 2 IBM laptops, one for work and one at home. This does not work on either one of them. But I have a work collegue with a dell laptop and when we hook it up to his, the writer burns just fine. But we cannot see what is different about his than mine.

Any help would be greatly appreciated. I am running XP, one computer has sp1 and the other sp2.

Thanks and let me know if you need more info,

Curtice

[caboulto]

I was able to get an error log by stopping the burn, then shutting down the drive. Not good, I know, but I hope this helps anyone who might have an idea as to what I should do. I had to cut some of it out cause it was too long. The portions towards the bottom just repeated about 20 times, so I cut some of that out.


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
Nero version: 6.6.0.3 (Nero Express)
Recorder: <TSSTcorp CD/DVDW TS-H542A>Version: TS01 - HA 2 TA 0 - 6.6.0.3
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MAT****A UJDA720 DVD/CDRW>Version: 1.03 - HA 1 TA 0 - 6.6.0.3
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IC25N030ATCS04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MAT****A UJDA720 DVD/CDRW atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
MAT****A UJDA720 DVD/CDR E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 638MB (654320kB)
Free physical memory: 328MB (336244kB)
Memory in use : 48 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

15.12.2004
ISO compilation
2:11:36 PM #1 Text 0 File Isodoc.cpp, Line 6168
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

2:11:36 PM #2 Text 0 File Reader.cpp, Line 127
Reader running

2:11:36 PM #3 Text 0 File Writer.cpp, Line 122
Writer TSSTcorp CD/DVDW TS-H542A running

2:11:36 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

2:11:36 PM #5 Text 0 File Burncd.cpp, Line 3151
Turn on Disc-at-once, using DVD media

2:11:36 PM #6 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 65769 ( 14:36.69, 128MB)

2:11:36 PM #7 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)

2:11:36 PM #8 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: TSSTcorp CD/DVDW TS-H542A, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

2:11:36 PM #9 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:11:36 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 65920 (65920) = #65920/14:38.70
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 65920 blocks [TSSTcorp CD/DVDW TS-H542A]
--------------------------------------------------------------

2:11:36 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1040
Prepare recorder [TSSTcorp CD/DVDW TS-H542A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 135004160, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
65920 | lead-out | 1 | 0x41 | 0x00

2:11:36 PM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

2:11:36 PM #13 Text 0 File Burncd.cpp, Line 4038
Cache writing successful.

2:11:36 PM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

2:11:36 PM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

2:11:37 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 2596
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:11:37 PM #17 Text 0 File Cdrdrv.cpp, Line 8315
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: F01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 01 43 4D 43 20 4D - 41 47 00 46 30 31 00 38 ...CMC.MAG.F01.8
23 54 37 10 02 48 71 02 - 8C 69 16 16 0B 0B 0A 0A #T7..Hq..i......
01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................

2:11:37 PM #18 Text 0 File DVDPlusRW.cpp, Line 608
Start write address at LBA 0
DVD high compatibility mode: No

2:41:28 PM #19 Phase 40 File dlgbrnst.cpp, Line 1519
Aborted by user

2:41:31 PM #20 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0AA70000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

2:41:31 PM #21 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0B203000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

2:41:31 PM #22 Text 0 File Mmc.cpp, Line 18664
Writer-Buffer for TSSTcorp CD/DVDW TS-H542A\H2 T0 reduced to 32768Bytes

2:41:31 PM #23 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x0B203000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x10 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

2:41:31 PM #24 Text 0 File Mmc.cpp, Line 18664
Writer-Buffer for TSSTcorp CD/DVDW TS-H542A\H2 T0 reduced to 30720Bytes

2:41:31 PM #25 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03438000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x0F 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

2:41:31 PM #26 Text 0 File Mmc.cpp, Line 18664
Writer-Buffer for TSSTcorp CD/DVDW TS-H542A\H2 T0 reduced to 28672Bytes

2:41:31 PM #27 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03438000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x0E 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

2:41:31 PM #28 Text 0 File Mmc.cpp, Line 18664
Writer-Buffer for TSSTcorp CD/DVDW TS-H542A\H2 T0 reduced to 26624Bytes



Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.27b, size=16000 bytes, created 8/25/2001 2:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\InCDfs.SYS': Ver=4, 2, 0, 1, size=94416 bytes, created 5/16/2004 7:47:08 PM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDpass.SYS': Ver=4, 2, 0, 1, size=27440 bytes, created 5/16/2004 7:47:08 PM (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDrec.SYS': Ver=4, 2, 0, 1, size=9570 bytes, created 5/16/2004 7:47:08 PM (InCD4 driver for win NT/2K/XP)
File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 8/29/2002 1:27:50 AM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[Richard1]

I'm assuming there was software that came with and that you installed it correctly. If I was in that situation I might try a different burning program, such as Alcohol 120% or CloneCD. I believe both offer a free trial. You could also try the demo of the newest version of Nero.
Another option may be completely removing your software and device drivers and starting over again. Good luck!

[shamus]

Welcome to Windrivers caboulto

Starting over s not a bad idea. Have you tried it using XPs built in burning software? A fairly good freeware version called CDBurnerXP Pro can be found here: http://www.cdburnerxp.se/

...btw welcome to the fray Richard1

[techs]

Try disabling the AutoPlay on that drive in WinXP. If you need directions just ask.

[caboulto]

I have tried other burning software and the same thing happens. I also uninstalled and reinstalled everything to no avail. I disabled the autorun also, but it still does not work. (in regedit - let me know if there is a better way to try that). btw, the process status alway goes up to some percentage complete, but the action is always "lead-in" and nothing gets burned at all.

[shamus]

Just a thought, are you sure that burner supports USB 2.0? What shows up for the pcmcia card in Device Manager?