Need to reset D-Link DES-3225G Switch

[Lord HellFire]

I goofed up...

A while ago my company purchased 4 x D-Link DES-3225G Managed Switches.

I set them up for our network and added password protection.

Now I've forgotten the password and have 4 running switches, but no access to change settings.

Does anyone know how to reset them to Factory Settings, without sending them in for repairs (expensive).

I noticed a spot on the "motherboard" of the switch, where 4 pins could logically sit, but if they are the "missing" reset pins, then I'd just need to know how I should connect them to reset the switch.

I tried updating the ROM, but that only updated the software on the switch. It did not reset the password/login.
I tried bruteforcing it, but I gave that up too as it would take a couple of million years....
Luckily I remember the username, but the password is somewhere buried deep in my swizz cheese brain.

I'm not really keen on toasting the switches by doing something wrong.

Hope someone out there know how to fix my predicament without needing me to send them in for repairs.

-Lord HellFire

I got the fix for it...

1. Send the MAC address to D-Link's support (along with the model of your switch) and they can tell you what the master password for your switch is.
- They don't need you to send in the switch. That's just a load of bull****.
2. Telnet to the IP of the switch/use console to access the switch.
3. use the password given and you're in.
4. Add a new user and set a new password.
5. Delete the old user.
6. Save settings.

tadaaa...

- Lord HellFire