Need Help with Office 2003 Reinstall

[aronius]

I am trying to reinstall Office 2003 but each time I try, I get an error msg that tells me my _CD-Rom_ drive has insufficient disk space to complete the operation. This seems very weird, since I am installing to the _hard_ drive. If anyone has any suggestions what to do, I'd be much obliged.

Why am I reinstalling? I had Word and Outlook only on the computer, and want to put on Powerpoint and Excel now.

When I just tried to add those, I kept getting failed installs. I concluded something was wrong with my original installation, so I decided to try uninstalling Office 2003 and reinstalling. Now I cannot complete that action, b/c of the above problem.

I am running Windows XP SP1 on a Dell Inspiron 5100, 1 GB RAM. The hard drive partition to which I want to reinstall is D:, the CD-Rom Drive is E:, and the largest is partition is F:. During the install, I get this msg that says E: does not have enough disk space.

[Mayet]

Office is one of those progys that likes to be loaded to c drive.

[aronius]

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

[xpuser357]

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

-----------------------------------------------------------------------
Is your operating system on C. If that is correct your office will also want C.

[Ferrit]

Well, I hope that's not insurmountable, because my C: partition is for music production and performance only, and I will _not_ load a bunch of office and internet programs on it to suck up system resources . Office did install once on the D: partition, without this problem. Isn't there a way to do this?

If you have it loaded anywhere it will use resources.
Loading it on another drive means nothing to it useing resources

[emr]

I often load Office to another drive, normally D:, and have never had an issue with this. I'm curious as to why Mayet and xpuser think this is a problem?

emr

[slgrieb]

Aronius, you just need to do a custom install and select D:\(whatever directory you choose) for the installation. If you have somehow got your CD drive selected as the destination, of course Office won't install! You just need to set the path correctly.

[aronius]

xpuser357, I set it up as a dual boot machine. I can boot to C: or D: The OS in question is on D:

Ferrit, when I boot to C:, the programs not installed in that OS aren't on in the background and aren't using system resources. I have my computer specifically setup to boot to a "Music Production" only environment on that drive, and the RAM in use just after booting up is far less than on the D: drive which is set up to be an Internet environment with much on in the background.

slgrieb, I did a custom install. I don't have the E drive selected as the destination. The destination is D:/Program Files/Microsoft Office.

Since my post, I have been able to get beyond the "insufficient disk space" problem by using Run from the Start menu, and typing as follows: E:SETUP.EXE LOCALCACHE=F.
(E is the CD-rom drive and F the largest partition). I found this command in the Setup readme for Office 2003. I thought perhaps the Installer was trying to cache to E.

What happens now when I do this is Setup goes through what appears to be all the actions, and is about to complete, when I suddenly get an error msg that is something like: "Microsoft Office was not able to complete setup. We apologize for the inconvenience." No error code. It asks me if I want to report the problem to Microsoft.

This is what was occurring originally, which caused me to try to reinstall office.

[aronius]

I found the following Microsoft Office Setup.txt file in my temp folder which suggests that, despite using LOCALCACHE=F, Setup is stil trying to cache to E: (my CD-ROM drive). How do I tell it to cache elsewhere?

Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 1
ServicePackLevel = 1
- - - - - - - - - - - - - - - - - - - - - - -
Launch Setup
3/5/2006 5:07:18 PM
Found property assignment: LOCALCACHE=F
Setup path: e:\SETUP.EXE
Trying to get version of
e:\SETUP.EXE
...succeeded.
e:\SETUP.EXE is version 11.0.5510.0
Current version of Setup.exe: 11.0.5510.0
Searching for .INI file: SETUP.INI
e:\FILES\SETUP\SETUP.INI
Settings file located: e:\FILES\SETUP\SETUP.INI
GetTempPath returned: D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\

Reading settings file
e:\FILES\SETUP\SETUP.INI
Located: e:\PRO11N.MSI
Package to install: e:\PRO11N.MSI
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\SkipLangCheck" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Product\CheckUpdates" (Default: 0)
Value: 0
Product {91110409-6000-11D3-8CFE-0150048383C9} is not installed for the user.
Checking for Windows Installer....
D:\WINDOWS\System32\MSI.DLL
.. succeeded.
Checking for any beta version of the product.
dwNoLtCoExist = 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Office-specific properties added: LOCALCACHE="F"
General properties added: LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE"

Writing Task: Main - Microsoft Office 2003
Path: D:\WINDOWS\System32\msiexec.exe
CmdLine: /I e:\PRO11N.MSI LOCALCACHE="F" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE"

Looking for setup tasks to process.
3/5/2006 5:07:18 PM WaitForMsiExecDone...
3/5/2006 5:07:18 PM WaitForMsiExecDone exits
Verifying install package is available
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\CDCache" (Default: 0)
Value: auto
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\Purge" (Default: 0)
Value: 0
Reading from "e:\FILES\SETUP\SETUP.INI": "Cache\DeletableCache" (Default: 0)
Value: 1
SetupXml is at: e:\Files\Setup\PRO11N.xml

Parsing Download Info
Starting to load install configuration
Download Info:
Download Code : 90000409-6000-11D3-8CFE-0150048383C9
Source Path : e:\
Product Code : {91110409-6000-11D3-8CFE-0150048383C9}
Prod Src Path : PRO11N.MSI
Use Windows Installer : false

Files to Download:
File: FILES\WINDOWS\INF\AER_1033.ADM (DW20.ADM_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DW20.EXE (DW20.EXE_0001)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWDCW20.DLL (DWDCW20.DLL)
File: FILES\PFILES\COMMON\MSSHARED\DW\1033\DWINTL20.DLL (DWINTL20.DLL_0001_1033)
File: FILES\PFILES\COMMON\MSSHARED\DW\DWTRIG20.EXE (DWTRIG20.EXE)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLEAN.DLL (OCLEAN.DLL_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCORE.OPC (OCLNCORE.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OCLNCUST.OPC (OCLNCUST.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\OCLNINTL.OPC (OCLNINTL.OPC_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\OFFCLN.EXE (OFFCLN.EXE_1033)
File: FILES\SETUP\OSE.EXE (OSE.EXE)
File: PRO11N.MSI (PRO11N.MSI)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10O.CHM (PSS10O.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\PSS10R.CHM (PSS10R.CHM_1033)
File: FILES\PFILES\MSOFFICE\OFFICE11\1033\SETUP.CHM (SETUP.CHM_1033)
File: SKU111.XML (SKU111.XML_0002_1033)
File: A2561408.CAB (A2561408.CAB)
File: A3561408.CAB (A3561408.CAB)
File: A4561408.CAB (A4561408.CAB)
File: AV561404.CAB (AV561404.CAB)
File: CC561401.CAB (CC561401.CAB)
File: CD561401.CAB (CD561401.CAB)
File: CF561401.CAB (CF561401.CAB)
File: CL561401.CAB (CL561401.CAB)
File: CM561401.CAB (CM561401.CAB)
File: CP561401.CAB (CP561401.CAB)
File: CR561401.CAB (CR561401.CAB)
File: CS561404.CAB (CS561404.CAB)
File: E2561412.CAB (E2561412.CAB)
File: E3561406.CAB (E3561406.CAB)
File: E4561412.CAB (E4561412.CAB)
File: EV561406.CAB (EV561406.CAB)
File: G3561412.CAB (G3561412.CAB)
File: GV561403.CAB (GV561403.CAB)
File: IJ561401.CAB (IJ561401.CAB)
File: IS561401.CAB (IS561401.CAB)
File: IU561401.CAB (IU561401.CAB)
File: L2561412.CAB (L2561412.CAB)
File: L3561412.CAB (L3561412.CAB)
File: L4561412.CAB (L4561412.CAB)
File: L9561403.CAB (L9561403.CAB)
File: LV561409.CAB (LV561409.CAB)
File: M2561414.CAB (M2561414.CAB)
File: M3561414.CAB (M3561414.CAB)
File: M4561414.CAB (M4561414.CAB)
File: M9561408.CAB (M9561408.CAB)
File: MA561412.CAB (MA561412.CAB)
File: MC561412.CAB (MC561412.CAB)
File: MG561411.CAB (MG561411.CAB)
File: MH561402.CAB (MH561402.CAB)
File: MO561405.CAB (MO561405.CAB)
File: MT561413.CAB (MT561413.CAB)
File: O0561401.CAB (O0561401.CAB)
File: O1561415.CAB (O1561415.CAB)
File: O9561411.CAB (O9561411.CAB)
File: P2561407.CAB (P2561407.CAB)
File: P3561405.CAB (P3561405.CAB)
File: P4561405.CAB (P4561405.CAB)
File: PA561401.CAB (PA561401.CAB)
File: PR103374.CAB (PR103374.CAB)
File: PR103680.CAB (PR103680.CAB)
File: PR308249.CAB (PR308249.CAB)
File: PV561405.CAB (PV561405.CAB)
File: PW561407.CAB (PW561407.CAB)
File: Q2561411.CAB (Q2561411.CAB)
File: Q3561411.CAB (Q3561411.CAB)
File: Q4561409.CAB (Q4561409.CAB)
File: QV561409.CAB (QV561409.CAB)
File: SKU111.CAB (SKU111.CAB)
File: TR103621.CAB (TR103621.CAB)
File: TR308223.CAB (TR308223.CAB)
File: V3561411.CAB (V3561411.CAB)
File: W2561411.CAB (W2561411.CAB)
File: W3561409.CAB (W3561409.CAB)
File: W4561409.CAB (W4561409.CAB)
File: WV561409.CAB (WV561409.CAB)
File: YA561403.CAB (YA561403.CAB)
File: YB561408.CAB (YB561408.CAB)
File: YC561413.CAB (YC561413.CAB)
File: YH561411.CAB (YH561411.CAB)
File: YI561403.CAB (YI561403.CAB)
File: YL561402.CAB (YL561402.CAB)
File: YM561403.CAB (YM561403.CAB)
File: YO561409.CAB (YO561409.CAB)
File: YS561405.CAB (YS561405.CAB)
File: YT561401.CAB (YT561401.CAB)
File: ZA561402.CAB (ZA561402.CAB)
File: ZC561402.CAB (ZC561402.CAB)
File: ZD561402.CAB (ZD561402.CAB)
File: ZE561411.CAB (ZE561411.CAB)
File: ZF561407.CAB (ZF561407.CAB)
File: ZG561401.CAB (ZG561401.CAB)
File: ZH561411.CAB (ZH561411.CAB)
File: ZI561402.CAB (ZI561402.CAB)
File: ZJ561401.CAB (ZJ561401.CAB)
File: ZK561401.CAB (ZK561401.CAB)
File: ZM561401.CAB (ZM561401.CAB)
File: ZN561401.CAB (ZN561401.CAB)
File: ZO561401.CAB (ZO561401.CAB)
File: ZQ561401.CAB (ZQ561401.CAB)
File: ZR561409.CAB (ZR561409.CAB)
File: ZS561401.CAB (ZS561401.CAB)
File: ZT561401.CAB (ZT561401.CAB)
File: ZU561409.CAB (ZU561409.CAB)
File: ZV561401.CAB (ZV561401.CAB)
File: ZY561401.CAB (ZY561401.CAB)
File: ZZ561401.CAB (ZZ561401.CAB)
File: FILES\SETUP\SETUP.INI (PRO11N.INI)
File: SETUP.EXE (SETUP.EXE_1033)
Using Office Source Engine at path: e:\FILES\SETUP\OSE.EXE
Connected to Office Source Engine.
Checking version of Office Source Engine...
Version: 11.0.5525.0

Using Local Cache Drive of already installed product: E:\.
Found pre-existing download, will use this as default drive for local cache.
Can't cache "some" on drive "E:\", not enough disk space.
(CDCACHE=AUTO) - There is not enough space to cache some or all of the image. Default for this download was E:\
Didn't have enough space to perform local cache Setup.
Couldn't perform local caching.
DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp \Microsoft Office 2003 Setup(0028).txt"
DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\M icrosoft Office 2003 Setup(0028)_Task(0001).txt"
Command Line Logging Parameters: /lpiwaeo "D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003 Setup(0028)_Task(0001).txt"
3/5/2006 5:07:19 PM
Executing Task:
Microsoft Office 2003
"D:\WINDOWS\System32\msiexec.exe" /I e:\PRO11N.MSI LOCALCACHE="F" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="e:\" SETUPEXENAME="SETUP.EXE" /lpiwaeo "D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\Microsoft Office 2003 Setup(0028)_Task(0001).txt" CDCACHE="0" DWSETUPLOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp \Microsoft Office 2003 Setup(0028).txt" DWMSILOGFILE="D:\DOCUME~1\AARONA~1\LOCALS~1\Temp\M icrosoft Office 2003 Setup(0028)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....
3/5/2006 5:09:21 PM Chained install return code: 1603

Exit code was an error.
Shutting down chained setup processing.
Set Verbose logging for subsequent setup.


***** Setup exits
3/5/2006 5:09:21 PM
(return = 1603)

[aronius]

Success! Issue was Installer continued trying to cache to E: (CD-Rom).

First found a workaround: Changed CD-Rom drive letter. Changed letter of largest partition to E:. Office installed.

Changed drive letters back. Office apps still ran.

Checked to see if could install additional templates for Powerpoint: Got screen that indicated E: had no space.

Instead of doing workaround again, searched registry for “cache.”

Found registry entry which set LocalCacheDrive for Office to E. Changed it to F. Was under:
MyComputer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\1 1.0\Delivery\{91110409-6000-11D3-8CFE-0150048383C9}

Then could install additional templates for Powerpoint. Think registry entry was problem.

Thanks for all constructive suggestions.

[mrkorbs]

I was having the same problem
Tried the registry workaround
and it worked to my
astonishment
Thanks so much Aronius for the post!!

[stampy]

1. Put your 2003 Pro CD in your CD drive.
2. Click Start, click Run, type cmd in the Open box, and then press ENTER.
3. At the command prompt, type the letter of your CD drive followed by a colon (, and then press ENTER. For example, if your CD drive is drive D, type D:
4. Type the following, and then press ENTER:
setup oem_noprevious=1
5. After the installation is complete, click Start, click Control Panel, and then click Add or Remove Programs.
6. Under Currently installed programs, click Microsoft Office Project Standard 2003, and then click Remove.
7. Click Yes to verify that you want to remove Project Standard 2003 from your computer.
8. After Project Pro 2003 is removed from your computer, run the Project Pro 2003 Setup program without the oem_noprevious=1 command-line option.

[slgrieb]

A very handy tool from MS that resolves many installation/update/uninstall issues is: http://support.microsoft.com/kb/290301/

[nelsonal]

Read the posts here regarding ev561406.cab being missing, etc. so far no luck. Am stuck need help.

[slgrieb]

nelsonal, did you download and run the Windows Installer Cleanup Tool? I still don't know of anything more likely to fix this kind of installation issue.