dvd/cdrw not working

**jayesee** · January 14th, 2007, 07:34 PM

I own a toshiba satellite a105-s2001 and my cd drive is not working. when i put in a cd it does nothing, but there is an error message " missing code 39" that comes up. Ive tried to uninstall the drive and then reinstall, didnt work. I also tried to update the drive, didnt work, I even wqent back to a previous restore point to see if that would correct the problem, didnt work. Can someone please help me.

**CCT** · January 14th, 2007, 08:13 PM

http://support.microsoft.com/kb/314060

**jayesee** · January 14th, 2007, 08:35 PM

Originally Posted by jayesee

I own a toshiba satellite a105-s2001 and my cd drive is not working. when i put in a cd it does nothing, but there is an error message " missing code 39" that comes up. Ive tried to uninstall the drive and then reinstall, didnt work. I also tried to update the drive, didnt work, I even wqent back to a previous restore point to see if that would correct the problem, didnt work. Can someone please help me.

I keep getting something about the removal of the easy cd creator program, but the program was never on my laptop.

**geoscomp** · January 15th, 2007, 10:41 AM

There may be other third-party CD-writing software products that exhibit similar behavior. Some or all of the troubleshooting steps in this article might apply if such a product also adds entries under the UpperFilters or LowerFilters value in the registry, either by adding its own filter drivers or by removing the registry keys and values outlined in this article that begin with:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

quote from the link CCT posted

**jayesee** · January 15th, 2007, 04:12 PM

when i get to the registry and locate the HKEY_LOCAL_MACHINE_, that'a all that it reads, and also when I open up the folder there are filter values at all. it reads,

Name Type Data
ab (Defualt) Reg_sz (value not set)

Would this have anything to do with what's going on? I tried the other application that was given to me and that did'nt correct the problem. Any idea?

**geoscomp** · January 15th, 2007, 04:18 PM

you mean there are no plus signs next to the Hkey_Local_Machine key on the left side that allow you to navigate to th subkeys such as system?

**jayesee** · January 15th, 2007, 07:32 PM

(oops)

yes there are + signs next to the folder. I followed the manual steps to delete the upper filters and that did not work. The computer is telling me to go to the device manager, but all i get is a picture of the drive with a small yellow circle with an exclamation point inside?

**jayesee** · January 15th, 2007, 08:08 PM

THANKS A LOT. I WNET OVER THE STEPS CAREFULLY THIS TIME AND IT WORKS AGAIN. YOU COULD TRANSFORM A COMMON IDIOT INTO A COMPUTER WIZZARD. IF YOU'RE EVER IN MILWAUKEE, WISCONSIN DINNERS ON ME ANYTIME

**CCT** · January 15th, 2007, 08:21 PM

WinDrivers nor any of the posters here ask for compensation outside of maybe signing up for WinDriver's as the site does have lots of bonuses, etc.

Now me, I don't work here and am glad you got helped and would come to Milwaukee for a beer if my bloody passport ever gets processed and..................

Well, glad you got helped anyway!