dvd drive not reading dvds

**werm** · June 5th, 2007, 02:16 PM

a couple moths ago i was burning data dvd with sonic and halfway program froze now i cant play or burn any dvds
so far i tride reinstalling drivers, rolling back system, reinstalling os, deleating pxhelp20.sys and uper lower filters out of registry.

**NooNoo** · June 5th, 2007, 02:55 PM

Welcome to Windrivers werm

It does sound like you have a tried most things... have you tried booting from this cd with a bootable cd such as an operating system disk?

Have you tried removing the drive from your system and trying it in another?

I think it's likely the drive died...

**werm** · June 5th, 2007, 07:52 PM

i have no bootable cd and this is a lap top

**NooNoo** · June 6th, 2007, 03:09 AM

Do you have access to another machine with a cd burner? If so, you can download a bootable cd image, burn it to a cd and try it on the laptop...
download memtest86 from http://memtest.org unzip it and burn it as an image. This will also test your ram if it boots!

Otherwise ask a friend if they have a bootable cd... you just want to see if it boots or not, not install anything.

**werm** · June 7th, 2007, 01:57 AM

memtest works

**werm** · June 7th, 2007, 11:25 AM

btw every time i ran memtest it froze on test 4
now my computer running slow

**NooNoo** · June 7th, 2007, 01:51 PM

That means you have a problem with your ram... this could prevent your drives working properly.

**werm** · June 7th, 2007, 02:21 PM

is there any remedy for this?

**NooNoo** · June 7th, 2007, 04:32 PM

Usually replacing the ram, but it may mean there is a problem with the bios setup of the ram timings or it may be that there is a problem with the motherboard.