Help!!!!!

**Cookie_monster** · December 19th, 2007, 06:10 AM

i have a logitech quickcam 10.5 and well it used to work just fine on my laptop but last night i discovered something wrong with it and i tried uninstalling it then reinstalling but it kept giving me "this device cannot start (code 10)" error i tried almost everything, i even installed it on another laptop and it worked perfectly, so i donno what to do can anyone help me please???

**NooNoo** · December 19th, 2007, 10:56 AM

Welcome to Windrivers Cookie Monster.

Glad to hear you checked the camera on another machine and it worked.

Code 10 errors are usually a power problem with the usb device. To start to help you, can you post your operating system and service pack level and whether all your windws updates are done and the make and model of your laptop.

In the meantime, do you have more than one bank of USB ports? Or is this using a pcmcia card?

**Cookie_monster** · December 19th, 2007, 11:02 AM

thank you for helping but i solved the problem i just discovered that the cam had an updated version and my mic and imaging thing werent updated so i just rolled back and it worked again.
=D thanks again!

**NooNoo** · December 19th, 2007, 11:07 AM

Glad you sorted it out. Will it work if you update the "imaging thing" as well as the camera?

**Niclo Iste** · December 19th, 2007, 11:12 AM

If you keep an eye on this post I'll have a link later for a download that diagnoses what works and doesn't work with your current webcam settings. It's great for troubleshooting quirks and other oddities with a cam.

OK found it, just run this little utility and it will tell you about your cam and what it likes and doesn't like.
http://www2.hiren.info/download/free...iagnostics.zip

**Cookie_monster** · December 19th, 2007, 11:16 AM

well when i tried to update those it crashed me so i jsut quit working on them and worked on the orgiinal hub port whatever u call it!!sorry im not a techieee!!

**Niclo Iste** · December 19th, 2007, 11:20 AM

Just an afterthought but since you are capable of a driver rollback try the new driver then run the diagnostic it might tell you what you have set wrong so you can use the newer driver. Just an idea.

**Cookie_monster** · December 19th, 2007, 11:24 AM

lol no thanks but if the problem reappears ill try what u said!or any other problem for that matter.how do i run a diagnostic tho?

**Niclo Iste** · December 19th, 2007, 11:30 AM

The program is really simple and easy to use. All you need to do is unzip the file. If I recall it doesn't even need an install it just runs. It will bring up information about what version drivers and camera it is and it will tell you its compatibilities with resolutions and such. I used it about 4 months ago to figure out why my webcam would chronically freeze. I found out that I couldn't have certain settings on a specific desktop resolution (something the manufacturer neglected to state in their documents)