[RESOLVED] Blank Desktop on Server 2003

**musicman7722** · April 16th, 2008, 08:57 AM

Good Morning

Server 2003 standard

Here are my symptons:
When I logon to the my server either directly or thru remote desktop I get a blank desktop. If I do a ctl/alt/delete the windows security wondow comes up but when I select Task Manager nothing happens.

I have tried this in normal mode and safe mode. I've also tried a last known good start up.

Here is the he hisotory as it is...

Yesterday I tried to install AVG File Server Anti Virus. Each time I tired it came back with corrupt setup files and wouldn't load. I started to follow the instructions from AVG to fix this and one them was to clean out my temps. I ran a program I use called CleanUp4. This just takes out cookies and temp files, nothing else. I've used it for years.

I also noticed that notepad wouldn't run. I'd get a message to reinstall the program.

So last night after hours I rebooted the server and here I am.

I've been searching for a few hours now. Seems the explorere.exe may not be starting but with out Task Manager it is hard to work on it.

Any ideas oth there?

Chris

**NooNoo** · April 16th, 2008, 03:42 PM

Start with running chkdsk /f /r from recovery console You can go through this too

**musicman7722** · April 16th, 2008, 04:15 PM

Thank you, wish me luck here I go.

Chris

**musicman7722** · April 16th, 2008, 05:28 PM

well I just ran chkdsk /f and /r and no change.

Any other ideas out there - please

**NooNoo** · April 16th, 2008, 05:53 PM

turn on bootlogging, see where it's quitting

**slgrieb** · April 16th, 2008, 05:55 PM

Well, the second link in NooNoo's first reply might prove helpful. http://support.microsoft.com/kb/325375

**musicman7722** · April 16th, 2008, 06:10 PM

Originally Posted by NooNoo

turn on bootlogging, see where it's quitting

How does one do that?

Can you give me the correct command to type into my safe mode command line to start task manager?

Ta

Chris

**NooNoo** · April 17th, 2008, 03:33 PM

taskman.exe

boot the machine, hit f8 as if to go to safe mode then choose normal with bootlog. Then back to safemode and examine ntbtlog.txt

**musicman7722** · April 17th, 2008, 03:37 PM

As always thank you. Nothing I did worked so I repaired the OS and all is well. i had to reload all the patches but everything else is fine. No loss except time .

Thank you...Chris